Incoming messages are not being recorded. The greeting ask for caller to leave message but it is not recorded when they do. null

Question

Nancy · Accepted Answer

I had that problem and repair man said I had a "short" in my house. I unplugged all other phones. Plugged them back in one at a time using a cell phone to call that number. If it didn't ring then it was a bad phone. I did find one that did not ring. I tested same phone outlet with another phone and it rang so knew it was not the outlet that was bad. New phone started taking messages after faulty phone was removed. Hope this helps. If not you may need help with outside box testing.

Answered by Nancy 6 years ago

Cindy · Answer

Be sure Answer Machine is turned on. Maybe go back through the manual (Mine is P83) and walk through it again.

“Incoming messages are not being recorded. The greeting ask for caller to leave message but it is not recorded when they do.”

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