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I had the same problem...However I did figure it out. Check your out lets and to what are are you using to connect the base to. The Base has to connect before the other phone's work. Either into you phone out lets or your modem.
Sorry, there was a problem. Please try again later.You might have a defected base. Take it back to the store... or check the way you set it up. I sounds like your phone jack might not be working right....
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