Questions & Answers

Q: QuestionAre these earbuds sound proof from noise from the outside.

Asked 5 years ago by TEE.

• A:Answer No they do not have active noise Cancellation

  Answered 5 years ago by Semag

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Q: QuestionThese refurbished units are not guaranteed for one year?

Asked 5 years ago by beatman.

• A:Answer Yes they are. I just bought a pair and they have 1 year warranty. And they came like new ones. New rubbers, new case, everything!

  Answered 3 years ago by GALANAZO69

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Q: QuestionDo they have noise cancellations

Asked 5 years ago by Joe.

• A:Answer No noise canceling.

  Answered 5 years ago by Smile

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Q: QuestionCan I still buy the extended warranty on these refurbished headphones?

Asked 5 years ago by Jess.

• A:Answer I was unable to purchase an extended warranty. I returned them during the return period.

  Answered 5 years ago by TrainerRick

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Q: QuestionWhy were they refurbished?

Asked 5 years ago by H.

• A:Answer I am assuming that mine where just returns. They looked brand new.

  Answered 5 years ago by Smile

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Q: QuestionAre they new or are they used or something?

Asked 5 years ago by H.

• A:Answer Mine said refurbished but everything was brand new

  Answered 5 years ago by Shayne

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Q: QuestionWill I get a geek squad warranty on this device.

Asked 5 years ago by Anonymous.

This question was asked about the related product: Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Navy

• A:Answer Yes only for 90 days

  Answered 5 years ago by Electrobuddy

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Q: QuestionCan I use beats for watching tv

Asked 5 years ago by Pike4144.

• A:Answer You can if you have blue tooth

  Answered 5 years ago by Shayne

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Q: QuestionWhat happens if it breaks again? Do I get to return it?

Asked 5 years ago by Returns.

• A:Answer As long as it’s within your warranty you shouldn’t have any problems.

  Answered 2 years ago by CrystalG

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Q: QuestionHow long is this sale going on for?

Asked 5 years ago by Miller3427.

This question was asked about the related product: Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Ivory

• A:Answer I think it was for only 5 days

  Answered 5 years ago by Siditis

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Q: QuestionAre these cleaned out of the box or have the just been fixed

Asked 5 years ago by Anonymous.

• A:Answer Mine were not cleaned or fixed.

  Answered 5 years ago by jdWOW

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Q: QuestionAre the ear tips new or have they been used coming out of the box.

Asked 5 years ago by Joab.

• A:Answer New

  Answered 5 years ago by Anonymous

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Q: Questiondoes the beats work good with android phones like LG style 5

Asked 5 years ago by slim.

• A:Answer Yes they work with any phone

  Answered 5 years ago by Noah

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Q: QuestionIs apple care offered on the refurbished earbuds?

Asked 5 years ago by Merctechwife.

• A:Answer No

  Answered 5 years ago by ETH2

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Q: QuestionWhy was the price for refurbished black pair about $140 two weeks ago and now it’s $150 just days before Black Friday? Guess the presale price hikes are no lie lol

Asked 6 years ago by Savvy5hopper.

• A:Answer I bought mine on a deal of the day was for $119.00

  Answered 5 years ago by jinx86

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Q: Questionfor black friday items can u shop for them now

Asked 6 years ago by ashley.

• A:Answer No, Best Buy stores and the Best Buy website will not let you get Black Friday deals until those prices roll out officially.

  Answered 5 years ago by Aryn

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Q: QuestionThese are priced at the same cost as brand new though they are refurbished. Is this likely to change? https://www.bestbuy.com/site/beats-by-dr-dre-geek-squad-certified-refurbished-powerbeats-pro-totally-wireless-earphones-ivory/6390424.p?skuId=6390424

Asked 6 years ago by Zander.

This question was asked about the related product: Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Ivory

• A:Answer Has changed! Over half off!!

  Answered 3 years ago by Wiseone

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Q: QuestionDoes the product come with it’s appropriate charging Case?

Asked 6 years ago by Camk011.

• A:Answer Yes the charging case was there.

  Answered 6 years ago by Wieckg01

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Q: QuestionDoes this come in original packaging along with everything found in a newly bought pair of earphones?

Asked 6 years ago by Trip.

• A:Answer Everything except the different sized ear buds. Mine only had one size. Everything else seemed to be there.

  Answered 6 years ago by Wieckg01

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