Questions & Answers

Q: QuestionSo these do not come with a wired option at all, like the old ones. Only asking because I will never buy a wireless only option for my child.

Asked 2 years ago by Sparky.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer The Beats Solo 4 comes with a 3.5 mm audio cable and a USB-C to USB-C cable.

  Answered 1 year ago by Anonymous

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Q: QuestionIt says on the title ‘true wireless’ but in the specs under ‘true wireless’ it says no- what is true wireless and which is it? Yes or no. Thanks!

Asked 1 year ago by SC.

• A:Answer Best Buy considers "True Wireless" to mean that they do not have wires connecting the cups together. Their meaning would only be possible with in-ear bluetooth. Its confusing, but Solo 4s are bluetooth wireless on ear headphones and do not require wires to connect to bluetooth enabled devices.

  Answered 1 year ago by ALEDA

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Q: Questiondo they come with noise cancellation?

Asked 1 year ago by layne.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Matte Black

• A:Answer no, you would have to move up to the Studios

  Answered 1 year ago by thebigalboskiVerified Purchase

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Q: QuestionCan these be paired and used to listen to the t.v. if it's bluetooth enabled?

Asked 1 year ago by Rob.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Matte Black

• A:Answer Yes, I tried and it’s great but maybe it depends on the TV’s brands and their features that you have at your home. As long you’re using the Apple TV it’s automatically connecting but if you’re using a normal tv you’re going to pair it and to unpair anytime.

  Answered 1 year ago by MeidanRVerified Purchase

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Q: QuestionCan you receive and make phone calls with this?

Asked 2 years ago by Jimmy.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Matte Black

• A:Answer You can connect this to your phone (Apple or Android) and speak using the microphones/hear using ear cups

  Answered 1 year ago by aleda

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Q: QuestionAre these ear cushions going to be okay in a gym environment where sweating will be involved? I've had some headphones cushions that have broke down in these situations.

Asked 2 years ago by Bill.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer Yes all the beats headphone I have dont break but If you sweat alot use the wipe but The one I have I have for three years and look almosst brand new This good headphone for gym,Office,school,travling. You can wait until black firday retail going be like 130-160 like projected as now.

  Answered 2 years ago by Carlos

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Q: QuestionCan these be connected to Find My iPhone?

Asked 1 year ago by Kae.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Matte Black

• A:Answer Yes

  Answered 1 year ago by LHudsonVerified Purchase

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Q: Questionhow do i turn on/off beats

Asked 1 year ago by gb.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Matte Black

• A:Answer There’s a little button under the ear.

  Answered 1 year ago by ChaWVerified Purchase

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Q: QuestionCan these be used to here the audio of a smart TV?

Asked 1 year ago by Maxx.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer You can use Solo 4 to connect to any bluetooth enabled device. If your SmartTV supports Bluetooth, Solo 4 will connect

  Answered 1 year ago by aleda

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Q: QuestionIs there a warranty on these?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Matte Black

• A:Answer Yes there is

  Answered 1 year ago by KrismelyPVerified Purchase

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Q: Questionwhy are my headphones not charging when i plugged them in for a whole day is was only at 1 percent when i tried to use them after i chargged the headphones

Asked 1 year ago by josh.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Matte Black

• A:Answer Use a different power adapter that is rated to charge the beats solo 4s.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionIf you are using with a smart t.v., can others in the room continue to hear the normal t.v. sound?

Asked 1 year ago by Rob.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Matte Black

• A:Answer When I switch the tv to Bluetooth pair the tv sound is mute. However with the solo 4 they might hear bleed from your ear cups depending on the volume.

  Answered 1 year ago by TeeheeMF

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Q: QuestionAre these noise cancelling headphones for phone calls?

Asked 2 years ago by Jase.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Matte Black

• A:Answer No they are not noise canceling, however, they do an effective job of blocking a lot of outside noise when the headphone cups are on both ears.

  Answered 1 year ago by kgordon18

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Q: QuestionIs the carry case that comes with it a hard shell case?

Asked 2 years ago by CD.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Matte Black

• A:Answer The beats solo 4's come with a rectangular soft shell case.

  Answered 1 year ago by Anonymous

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Q: QuestionI WANT TO WATCH TV, BUT LISTEN THROUH THE BEATS HEADPHONES. IS THIS POSSIBLE?

Asked 2 years ago by STEPH.

• A:Answer Best Buy has a different definition of "True Wireless" than others. They only consider in-ear earbuds true wireless as there is no wire connecting L & R ear cups. What's important to know about Solo 4s is that they are wireless Bluetooth enabled on-ear headphones. No wires are required to connect to bluetooth enabled devices.

  Answered 1 year ago by aleda

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Q: QuestionIs this can be connected to iPhone

Asked 3 days ago by Anonymous.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

Q: QuestionWhen you move your head, will they still keep going?

Asked 2 weeks ago by LorettaR.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer Yes

  Answered 5 days ago by Cindy

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Q: QuestionCan you use these to watch the tv on the plane?

Asked 2 weeks ago by Airplane.

Q: QuestionAre they compatible with iPhone

Asked 1 month ago by Anonymous.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Matte Black

• A:Answer Yes

  Answered 3 days ago by KEITHP

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