Questions & Answers

Q: QuestionWhy can't I register new my new beats? My solo 3's I have an Android phone I downloaded the Android beats app and it keeps telling me invalid serial number. I called apple. We tried when exchange the pair, same thing, now I got the fours doing the same th

Asked 1 year ago by Robo.

• A:Answer I'm not sure why it's doing that i just got the solo 4 pink ones got them for my wife Mother's Day all she had to do is go to Bluetooth and connect them and they're working fine did not have to download any app and I think she's got a Galaxy A35

  Answered 9 months ago by JohnB

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Q: QuestionCan these headphones be connected to be use with smart tv for older people that cannot hear well so the sound is not set loud

Asked 1 year ago by Anonymous.

• A:Answer Yes you can. You can get the sound output to work through a Samsung tv even while using the Bluetooth connected headphones.

  Answered 5 months ago by Kalli

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Q: QuestionAre these compatible with Xbox?

Asked 1 year ago by Slangley.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Cloud Pink

• A:Answer PS5 does not support standard Bluetooth audio devices like Beats Solo 4 out of the box, so you cannot connect them wirelessly via Bluetooth directly.

  Answered 1 month ago by TimothyE

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Q: QuestionIs this the current price in store or online only

Asked 1 year ago by Luz.

• A:Answer Online purchase

  Answered 1 year ago by Bigdaddyy

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Q: QuestionAre these cheaper for total tech members?

Asked 1 year ago by Question.

• A:Answer Yes

  Answered 5 months ago by user725321Verified Purchase

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Q: QuestionAre these headphones noise canceling

Asked 1 year ago by Anonymous.

• A:Answer They arent canceling at all

  Answered 1 year ago by NubiaVerified Purchase

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Q: QuestionCompatible with PS5?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer With a wire yes

  Answered 3 weeks ago by JonathanA

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Q: QuestionAre these compatible with android phones?

Asked 1 year ago by GabrielP.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer Yes. Beats Solo 4 are comparable with all android phones and bluetooth enabled devices.

  Answered 1 year ago by aleda

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Q: QuestionAre they sweat and water resistant?

Asked 1 year ago by BrendanM.

• A:Answer Yes

  Answered 1 year ago by aleda

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Q: QuestionIs the charging cable usb-c x usb-c?

Asked 1 year ago by Eddie.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer The Beats Solo 4 do indeed come with a USB-C to USB-C cable that can be used for both charging and wired audio.

  Answered 1 year ago by Anonymous

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Q: Questionare the headphones cushions removable and replaceable?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Cloud Pink

• A:Answer No the headphone cushions are not removable or replaceable.

  Answered 1 year ago by aleda

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Q: QuestionBought these for my daughter after charging we connected them to her phone. They worked for about 2 min then disconnected and wouldn't reconnect. I factory reset them and they still keep doing the same thing. Is there a fix or do I need to take them in?

Asked 8 months ago by Wesley.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Cloud Pink

• A:Answer Take them back

  Answered 8 months ago by BobbyR

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Q: QuestionCan my daughter use these to talk on Fortnite playing her PS5?

Asked 1 year ago by Beats.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer Yes

  Answered 10 months ago by user401493

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Q: QuestionSays “solo 4 true wireless” but under specifications under true wireless says no…..up is down left is right, I’m living in upside down world?

Asked 1 year ago by Billy.

• A:Answer Yes

  Answered 1 year ago by Drew

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Q: QuestionAre these noise canceling headphones as to be used on an airplane?

Asked 1 year ago by John.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Cloud Pink

• A:Answer Beats Solo 4 are not noise cancelling. Beats Solo Pro are noise cancelling if you are looking for an alternative

  Answered 1 year ago by aleda

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