Questions & Answers

Q: QuestionHas anyone else's Beats begin with static and popping after the 2 month "warranty"? And now Best Buy will not replace them?

Asked 4 months ago by beats.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Cloud Pink

• A:Answer NO

  Answered 3 weeks ago by SFOSTER1990

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Q: QuestionWhat is the maximum wireless range for these headphones?

Asked 6 months ago by kekita.

• A:Answer I would say about 100ft

  Answered 5 months ago by Alexandramonique

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Q: QuestionCan these be used with macbook air?

Asked 7 months ago by Dee.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Cloud Pink

• A:Answer Not sure but works perfectly with Samsung products.

  Answered 6 months ago by Satisfied

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Q: QuestionIs they new

Asked 8 months ago by Judy.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer Yes

  Answered 8 months ago by CedricT

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Q: Questiondoes it come with a case

Asked 9 months ago by Mimi.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer Yes the beats do come with a case and cables for charging

  Answered 8 months ago by JohnB

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Q: Questionif you’re not stock, can we get our money back?

Asked 11 months ago by skyler.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Cloud Pink

• A:Answer Yes once you have your receipt I do see why not and less it was a final sale or over 30 days. But you can try. Hope this helped.

  Answered 5 months ago by RushellbooVerified Purchase

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Q: QuestionCan these be tracked

Asked 11 months ago by Tweety.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Cloud Pink

• A:Answer Yes, through Find My you can track them and ping them.

  Answered 9 months ago by user401493

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Q: QuestionHeadphones aren’t charging. When I plug it in a red light blink maybe twice and that’s it.. please I need help

Asked 1 year ago by Angel.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Cloud Pink

• A:Answer Try to reset to the factory setting press the power botton and the left side of the center of the logo at the same time for 5 second to rest to the factory setting that should be fix your promble

  Answered 7 months ago by TingchiK

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Q: Questionhow long does the batteries last

Asked 1 year ago by pat.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer Up to about 50 hours.

  Answered 1 year ago by GrayinFlorida

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Q: QuestionWhat does the red pulsing light mean?

Asked 1 year ago by Anonymous.

• A:Answer It means the headphones are charging.

  Answered 1 year ago by GrayinFloridaVerified Purchase

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Q: QuestionWhat is the Hz frequency range?

Asked 1 year ago by Julie.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer It says 20Hz to 20,000Hz.

  Answered 1 year ago by GrayinFlorida

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Q: QuestionI didn’t buy an extended warranty on some beats, do they have a manufacturer warranty?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer yes they do

  Answered 8 months ago by EuniceA

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Q: QuestionAre these compatible with android phone?

Asked 1 year ago by Anonymous.

• A:Answer Yes. Download the Beats app on your phone and connect.

  Answered 1 year ago by GrayinFloridaVerified Purchase

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Q: QuestionCan these be used with iPad mini and any chrombook

Asked 1 year ago by Anonymous.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer yes

  Answered 1 year ago by user843093

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Q: QuestionCan these be used with HP laptops?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Cloud Pink

• A:Answer Yes

  Answered 1 year ago by DarylWVerified Purchase

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Q: Questioncan i change color from pink to blue please and thank you

Asked 1 year ago by Don.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer It depends on the paint selection at your local home improvement store

  Answered 1 year ago by JasonjVerified Purchase

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Q: QuestionMy child wants some headphones for Christmas are these adjustable enough to fit the length for a toddler who will be 4. Or does beats have wireless headphones for kids. (They must be pink)

Asked 1 year ago by Toddleradjustable.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Cloud Pink

• A:Answer These are perfect and adjustable as well

  Answered 1 year ago by BeatrizGVerified Purchase

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Q: Questiondo I have to pay for apple music and fitness?

Asked 1 year ago by rick.

• A:Answer No. It is free for the first 3 months

  Answered 7 months ago by NyirraR

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Q: QuestionDo they work with a Samsung phone

Asked 1 year ago by Anonymous.

• A:Answer Yes they do work with Samsung phones that's the kind of phone we have

  Answered 8 months ago by JohnB

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