Questions & Answers

Q: Questionwhy are my headphones not charging when i plugged them in for a whole day is was only at 1 percent when i tried to use them after i chargged the headphones

Asked 8 months ago by josh.

• A:Answer Mine are doing the same after only purchasing less than 4 months ago.

  Answered 5 months ago by MelissaT

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Q: QuestionHeadphones aren’t charging. When I plug it in a red light blink maybe twice and that’s it.. please I need help

Asked 9 months ago by Angel.

• A:Answer Try to reset to the factory setting press the power botton and the left side of the center of the logo at the same time for 5 second to rest to the factory setting that should be fix your promble

  Answered 3 months ago by TingchiK

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Q: Questionhow long does the batteries last

Asked 9 months ago by pat.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer Up to about 50 hours.

  Answered 9 months ago by GrayinFlorida

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Q: QuestionWhat does the red pulsing light mean?

Asked 9 months ago by Anonymous.

• A:Answer It means the headphones are charging.

  Answered 9 months ago by GrayinFloridaVerified Purchase

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Q: QuestionWhat is the Hz frequency range?

Asked 10 months ago by Julie.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer It says 20Hz to 20,000Hz.

  Answered 9 months ago by GrayinFlorida

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Q: QuestionI didn’t buy an extended warranty on some beats, do they have a manufacturer warranty?

Asked 10 months ago by Anonymous.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer yes they do

  Answered 4 months ago by EuniceA

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Q: QuestionAre these compatible with android phone?

Asked 10 months ago by Anonymous.

• A:Answer Yes. Download the Beats app on your phone and connect.

  Answered 9 months ago by GrayinFloridaVerified Purchase

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Q: QuestionCan these be used with iPad mini and any chrombook

Asked 10 months ago by Anonymous.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer yes

  Answered 9 months ago by user843093

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Q: QuestionCan these be used with HP laptops?

Asked 10 months ago by Anonymous.

• A:Answer Yes

  Answered 10 months ago by DarylWVerified Purchase

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Q: Questioncan i change color from pink to blue please and thank you

Asked 11 months ago by Don.

This question was asked about the related product: Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

• A:Answer It depends on the paint selection at your local home improvement store

  Answered 9 months ago by JasonjVerified Purchase

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Q: QuestionMy child wants some headphones for Christmas are these adjustable enough to fit the length for a toddler who will be 4. Or does beats have wireless headphones for kids. (They must be pink)

Asked 11 months ago by Toddleradjustable.

• A:Answer These are perfect and adjustable as well

  Answered 8 months ago by BeatrizGVerified Purchase

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Q: Questiondo I have to pay for apple music and fitness?

Asked 11 months ago by rick.

• A:Answer No. It is free for the first 3 months

  Answered 3 months ago by NyirraR

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Q: QuestionDo they work with a Samsung phone

Asked 11 months ago by Anonymous.

• A:Answer Yes they do work with Samsung phones that's the kind of phone we have

  Answered 4 months ago by JohnB

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Q: Questionhow many days do we have to return them

Asked 11 months ago by Sam.

• A:Answer I'm pretty sure it depends upon if you are a best buy total member or not.

  Answered 3 weeks ago by Paige

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Q: QuestionWhy can't I register new my new beats? My solo 3's I have an Android phone I downloaded the Android beats app and it keeps telling me invalid serial number. I called apple. We tried when exchange the pair, same thing, now I got the fours doing the same th

Asked 11 months ago by Robo.

• A:Answer I'm not sure why it's doing that i just got the solo 4 pink ones got them for my wife Mother's Day all she had to do is go to Bluetooth and connect them and they're working fine did not have to download any app and I think she's got a Galaxy A35

  Answered 4 months ago by JohnB

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Q: QuestionCan these headphones be connected to be use with smart tv for older people that cannot hear well so the sound is not set loud

Asked 11 months ago by Anonymous.

• A:Answer Yes you can. You can get the sound output to work through a Samsung tv even while using the Bluetooth connected headphones.

  Answered 4 days ago by Kalli

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Q: QuestionAre these compatible with Xbox?

Asked 11 months ago by Slangley.

• A:Answer You can connect sound with Bluetooth but they are not a gaming headset. They use different frequencies

  Answered 9 months ago by Jasonj

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Q: QuestionIs this the current price in store or online only

Asked 11 months ago by Luz.

• A:Answer Online purchase

  Answered 9 months ago by Bigdaddyy

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Q: QuestionAre these cheaper for total tech members?

Asked 1 year ago by Question.

• A:Answer Yes

  Answered 2 weeks ago by user725321Verified Purchase

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