A:AnswerIf an Apple store is near you they usually have all colors on display or carrier store like sprint. That’s where I saw the matte gold ones I fell in love with.
A:Answerseems to me that your transaction did not go through due to security measures sometime your bank account will not let the transaction trough because when you shop online it will show on your statement as an out of state transaction depending on where they process it and the amount of money being spent. same thing happen to me when i bought my surface pro.
A:AnswerBefore you buy - If you're having any doubts or concerns, your best bet is to reach out to the retailer or seller. Ask about their return policy, what accessories are included, and whether or not they are new - used - refurbished - or authentic Beats. Included accessories for refurbished product may vary. +++++ Sometimes a product update or reset can help.
To update your Beats product, please use the Beats Updater to get the latest firmware: http://your.beatsbydre.com/#/download?locale=en-US
Please review this resource to reset your Beats Solo 3 Wireless Headphones: https://www.beatsbydre.com/support/how-to/beats-reset-headphones
Please review this resource to troubleshoot sound: https://www.beatsbydre.com/support/how-to/sound-troubleshooting-headphones
+++++++
You can also see if the store has a return policy. Beats and Apple offer a limited one-year manufacturers warranty. Other retailers may offer their own separate warranties or protection plans (check with the individual retailers for their terms and details). Please visit our Service and Warranty page for information on Apple and Beats products: https://www.beatsbydre.com/support/service-warranty
A:AnswerDifferent colors may look different based on viewing on different screens. Check to see if your retailer has any in stock that you can go take a look at.
A:AnswerPretty loud, they have the noise cancellation so for the most part they are loud without any damage to your ears. Some times I wish they could be louder, but it’s actually a perfect pitch.
A:AnswerThe quality is excellent I can hear everything and people can hear me clear too. All you do is press the left button to accept a call or when you’re making one it’ll automatically go to the headphones.
A:Answeropen box just means, purchased previously and returned. The box was opened. I have purchased open boxed items before and never had a problem. They are not damaged in any way.
