Questions & Answers

Q: QuestionI just ordered some beats 3 solos and i was told it would send a email and text for my order but it never did. I then went to my order summary and was told to put the order number , my last name and number , i then did it and it still didn’t work.

Asked 8 years ago by Chris.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Gloss Black

• A:Answer seems to me that your transaction did not go through due to security measures sometime your bank account will not let the transaction trough because when you shop online it will show on your statement as an out of state transaction depending on where they process it and the amount of money being spent. same thing happen to me when i bought my surface pro.

  Answered 8 years ago by MikeVerified Purchase

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Q: QuestionDo these work with iPhone 8 plus?

Asked 8 years ago by Kanelson.

• A:Answer Yes.. works with mines

  Answered 7 years ago by JessieP804Verified Purchase

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Q: QuestionI just bought these for my daughter and they won’t charge. What is wrong?

Asked 8 years ago by Anonymous.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Ultra Violet Collection

• A:Answer Before you buy - If you're having any doubts or concerns, your best bet is to reach out to the retailer or seller. Ask about their return policy, what accessories are included, and whether or not they are new - used - refurbished - or authentic Beats. Included accessories for refurbished product may vary. +++++ Sometimes a product update or reset can help. To update your Beats product, please use the Beats Updater to get the latest firmware: http://your.beatsbydre.com/#/download?locale=en-US Please review this resource to reset your Beats Solo 3 Wireless Headphones: https://www.beatsbydre.com/support/how-to/beats-reset-headphones Please review this resource to troubleshoot sound: https://www.beatsbydre.com/support/how-to/sound-troubleshooting-headphones +++++++ You can also see if the store has a return policy. Beats and Apple offer a limited one-year manufacturers warranty. Other retailers may offer their own separate warranties or protection plans (check with the individual retailers for their terms and details). Please visit our Service and Warranty page for information on Apple and Beats products: https://www.beatsbydre.com/support/service-warranty

  Answered 6 years ago by Beats by Dr. Dre ?

  
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Q: QuestionHi Have a short question, are these beats 3 wireless compatible with samsung smartphones ? And how long would the Shipping take to Germany near colonge ? Thanks for Answer Greatings philipp

Asked 8 years ago by Philipp.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Black

• A:Answer Yes it is compatible with Samsung.

  Answered 8 years ago by listhiVerified Purchase

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Q: QuestionIt says the product red ones are sold out. So how long will it take for them to be available?

Asked 8 years ago by Anonymous.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - (PRODUCT)RED

• A:Answer AMAZON

  Answered 6 years ago by Coin

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Q: QuestionBeats Solo3 wireless headphones in ultra violet. Is there any chance that they will be available before Christmas?

Asked 8 years ago by goofy00124.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Ultra Violet Collection

• A:Answer I would check with the retailer directly as their inventory may vary

  Answered 6 years ago by Beats by Dr. Dre ?

  
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Q: QuestionWill you have any purple beats before christmas?

Asked 8 years ago by Anonymous.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Ultra Violet Collection

• A:Answer I would check with the retailer directly as their inventory may vary

  Answered 6 years ago by Beats by Dr. Dre ?

  
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Q: QuestionThe colors listed do not really look accurate on the website. My question is....the red looks coral and the brick red looks magenta. Are the pictures accurate?

Asked 8 years ago by Claudia.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Ultra Violet Collection

• A:Answer Different colors may look different based on viewing on different screens. Check to see if your retailer has any in stock that you can go take a look at.

  Answered 6 years ago by Beats by Dr. Dre ?

  
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Q: QuestionCan you hear a hollow noise through the headphones during activity? For example, i have a pair of Beats on ear from a few years ago (the ones that cost $99) and while walking, i can hear the pound of the footsteps in the headphones.

Asked 8 years ago by Anonymous.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Ultra Violet Collection

• A:Answer I would check with the retailer directly as their inventory may vary

  Answered 2 years ago by Beats by Dr. Dre ?

  
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Q: QuestionSo the 1 year warranty is already included when buying these headphones?

Asked 8 years ago by ABannist.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Rose Gold

• A:Answer I believe so

  Answered 8 years ago by BenjaminVerified Purchase

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Q: QuestionAre these BEATS SOLO 3 compatible with Pandora on a Samsung phone via Bluetooth

Asked 8 years ago by Vickster.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Silver

• A:Answer Once connected to Bluetooth you will have the same control options like play/pause +/- volume and skip /rewind with these headphones

  Answered 8 years ago by FreshVerified Purchase

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Q: QuestionCan i still order the ultra violet ones at the sale price

Asked 8 years ago by Booboo.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Ultra Violet Collection

• A:Answer I would check with the retailer directly as their inventory may vary

  Answered 6 years ago by Beats by Dr. Dre ?

  
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Q: QuestionWhere can I get a warranty since Best Buy can't give one?

Asked 8 years ago by Kaylee54.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - (PRODUCT)RED

• A:Answer BLAME APPLE

  Answered 6 years ago by Coin

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Q: QuestionIs there a rain check for this item. It’s sold out.

Asked 8 years ago by Sheron.

This question was asked about the related product: Beats - Solo3 Wireless Headphones - Neighborhood Collection - Break Blue

• A:Answer They put you on a waiting list until they come available. If they don’t, they issue you a refund.

  Answered 6 years ago by Maxwell

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Q: QuestionAre these going to cover the ears or are they the small ones that don’t cover your ears all the way?

Asked 8 years ago by CB.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Rose Gold

• A:Answer The studios cover the ear. The Solo’s are on-ear (smaller)

  Answered 8 years ago by Jay5Verified Purchase

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Q: QuestionHow loud can these headphones be? (Yes, I know as much as the the device media can be) but can it give you the option to boost the volume more?

Asked 8 years ago by JosephTheDude1828.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Black

• A:Answer Pretty loud, they have the noise cancellation so for the most part they are loud without any damage to your ears. Some times I wish they could be louder, but it’s actually a perfect pitch.

  Answered 8 years ago by MarcVerified Purchase

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Q: QuestionDo these headphones completely cover the ears and muffle background noises?

Asked 8 years ago by Betsy.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Rose Gold

• A:Answer Yes! They block the surrounding noise.

  Answered 8 years ago by MichelleVerified Purchase

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Q: QuestionHow is the sound quality for phone/conference calls calls and is it easy to take/initiate a call while listening to music? The guy at Apple told me it's not the headphone to buy if using primarily for phone calls, but I love the color/comfort.

Asked 8 years ago by tuffet.

• A:Answer The quality is excellent I can hear everything and people can hear me clear too. All you do is press the left button to accept a call or when you’re making one it’ll automatically go to the headphones.

  Answered 7 years ago by Trutoself

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Q: QuestionWhat does it mean by open box? Has there been damage done/found, are they at the same quality they were when you received them from Apple?

Asked 8 years ago by RLyttle.

This question was asked about the related product: Beats - Solo³ Wireless Headphones - Black

• A:Answer open box just means, purchased previously and returned. The box was opened. I have purchased open boxed items before and never had a problem. They are not damaged in any way.

  Answered 8 years ago by td1110Verified Purchase

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