Questions & Answers

Q: QuestionWhat materials are these made of? Do these contain any rubber or rubber accelerators or latex derivatives?

Asked 2 years ago by Allergies.

• A:Answer Hi fellow costumer, From what I know, these headphones are made of a mix of plastic, metal, and synthetic leather. For those with allergies, it's important to check the specific materials used, especially concerning rubber or latex, which can be common allergens. Beats or Apple's official website might have more detailed info, or you could reach out to their customer support to be sure. I hope this helps!

  Answered 2 years ago by FernandoR

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Q: QuestionThis is the 2nd pair of Beats headphones I've owned. My 1st pair were the Solo. I had them for years but didn't use them all the time. Towards the end, I thought they were just going bad because they cut in and out. These do it too. Anyone else?

Asked 2 years ago by Mahna.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Sandstone

• A:Answer Hi Magna, They should work with any Bluetooth enabled device, including Android flip phones and Samsung phones. Mine work as intended with an iPhone so far, not connection issues so far. I hope this helps to make your decision!

  Answered 2 years ago by FernandoRVerified Purchase

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Q: QuestionDoes the inner earpiece peels like the Solo3? My daughter has the previous brand and the ear pieces on the inside have started to peel.

Asked 2 years ago by BabyT86.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Deep Brown

• A:Answer Not at all. Just bought some over ear covers to protect against sweat as well. Very cheap and practical.

  Answered 2 years ago by JPenaVerified Purchase

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Q: QuestionWhen does the black friday sale start for these headphones?

Asked 2 years ago by Meo.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Sandstone

• A:Answer I Meo, Oh well, Black Friday deals are like a closely guarded secret until they're not, you'll usually find the date announced a few weeks before on the retailer's site or through ads. Keep an eye out as November rolls around. I hope this helps!

  Answered 2 years ago by FernandoRVerified Purchase

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Q: QuestionAre these safe ear protection when using a lawn mower, shooting range, or other power tools?

Asked 1 year ago by Jenjus.

• A:Answer The headphones support what’s called ANC (active noise cancellation) while they do noise cancel, they aim to cancel out active noise (people talking, the sounds of cars driving or ambient noise) they will dampen the sound of say power tools and gun fire but there will be some sound leakage due to those sounds not actively being played. It will take the microphone a few seconds to cancel it out.

  Answered 1 year ago by Itssid

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Q: QuestionHow do I claim the free Apple TV and other stuff

Asked 2 years ago by John.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Sandstone

• A:Answer Hi John, Normally, if there’s a promo like a free Apple TV subscription when you buy something, there should be instructions in the box or an email sent after purchase. You might have to visit a specific website or enter a code. If it’s not clear, Best Buy’s customer service or the Apple website should help sort you out. I hope this helps and you can get your free stuff!

  Answered 2 years ago by FernandoRVerified Purchase

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Q: QuestionThe sales been doing on for a while. When will it officially end?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Navy

• A:Answer Hi fellow BB costumer, Oh well! Sales can come and go like the wind, my friend. I can't say for sure when a sale will end. Best Buy or the manufacturer's site might have that info, but from my experience, if you see a good price, grab it. Deals can disappear faster than a plate of cookies at a kids' party.

  Answered 2 years ago by FernandoR

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Q: QuestionAre these headphones compatible with connecting to laptops Mac or windows?

Asked 2 years ago by Shoni.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Deep Brown

• A:Answer Yes anything with Bluetooth

  Answered 2 years ago by user443737

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Q: QuestionCan I use these on the airplane entertainment center (wired)

Asked 2 years ago by Doc.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Sandstone

• A:Answer yes! they come with a headphone jack!

  Answered 2 years ago by beafl123

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Q: QuestionI am looking to buy these but I want to know what are some reasons that customers have returned this item.

Asked 1 year ago by JvnJ.

• A:Answer They were great! Until...January 12, 2025, 3 weeks after I received these for Christmas, the right earpiece now has a persistent whooshing sound. Nothing I tried has resolved it...

  Answered 1 year ago by RoGe

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Q: QuestionHow many physical buttons does this headset have and where are they/what are they for? I'm not fond of touch surfaces on modern headphones.

Asked 1 year ago by Andy.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Navy

• A:Answer One small power/bluetooth button on the right ear. You can pause/skip and turn volume up and down using the buttons on the left ear. The big Beats symbol is pause/skip and the circular parts around it act as volume buttons.

  Answered 1 year ago by svty

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Q: QuestionIs this good for canceling out lawn mower sound?

Asked 1 year ago by AEOF.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Deep Brown

• A:Answer yes, but it could better

  Answered 1 year ago by LuisCVerified Purchase

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Q: QuestionWhat does "Open Box" mean?

Asked 1 year ago by MarVar.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Navy

• A:Answer Possible been returned displayed or gifted and returned either way there in amazing condition and have the same warranty if your lucky enough to find an open box GRAB IT extra saving ! Best Buy backs it 100 %

  Answered 1 year ago by RayR

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Q: QuestionIs this a higher model to studio 3 or is it a lower model to studio 3?

Asked 2 years ago by B1234.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Navy

• A:Answer this is a higher model to the studio 3

  Answered 2 years ago by Anonymous

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Q: QuestionDo these fit kids? 12 year old boy.

Asked 2 years ago by Valerie.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Navy

• A:Answer Hello, It’s best to buy the Beats Solo instead of these. These are bigger over the ear, meanwhile the Beats solo offer the same quality while being able to fit smaller heads. Hope this helps!

  Answered 2 years ago by Escobar32

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Q: QuestionCan I use the headphones with only the noise cancelling feature active while sleeping?

Asked 2 years ago by Mike.

• A:Answer I use mine all the time at night. I don’t even have to turn on the power and I’m able to block more than 50% of ambient sounds.

  Answered 2 years ago by Anonymous

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Q: QuestionWill the Beats-Studio Pro work on a airplane to watch a complementary movie? Thank you.

Asked 3 days ago by Huladula.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Sandstone

Q: QuestionHow id the quality of the microphone when talking on the phone or on a Zoom call?

Asked 4 days ago by Surface.

Q: QuestionWhy is the sandstone color waterproof and the black is not?

Asked 1 week ago by frustrated.