Questions & Answers

Q: QuestionHow do I claim the free Apple TV and other stuff

Asked 2 years ago by John.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Sandstone

• A:Answer Hi John, Normally, if there’s a promo like a free Apple TV subscription when you buy something, there should be instructions in the box or an email sent after purchase. You might have to visit a specific website or enter a code. If it’s not clear, Best Buy’s customer service or the Apple website should help sort you out. I hope this helps and you can get your free stuff!

  Answered 2 years ago by FernandoRVerified Purchase

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Q: QuestionThe sales been doing on for a while. When will it officially end?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Navy

• A:Answer Hi fellow BB costumer, Oh well! Sales can come and go like the wind, my friend. I can't say for sure when a sale will end. Best Buy or the manufacturer's site might have that info, but from my experience, if you see a good price, grab it. Deals can disappear faster than a plate of cookies at a kids' party.

  Answered 2 years ago by FernandoR

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Q: QuestionAre these headphones compatible with connecting to laptops Mac or windows?

Asked 2 years ago by Shoni.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Deep Brown

• A:Answer Yes anything with Bluetooth

  Answered 2 years ago by user443737

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Q: QuestionCan I use these on the airplane entertainment center (wired)

Asked 2 years ago by Doc.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Sandstone

• A:Answer yes! they come with a headphone jack!

  Answered 2 years ago by beafl123

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Q: QuestionI CONNECT MY HEADPHONES TO CHARGE BUT DO NOT CHARGE UP AND ITS BEEN A WHOLE DAY CHARGING ? THERE BASICALLY NEW ONLY USED THEM LIKE 4X

Asked 10 months ago by HEADPHONES.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Deep Brown

• A:Answer Maybe the ones you have purchased are defective. My son says it does not take his Beats a whole day to charge. He says it takes forever for his to need to be charged. He can go a whole day without having to charge his. He believes its your port.

  Answered 10 months ago by KCSB

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Q: QuestionI am looking to buy these but I want to know what are some reasons that customers have returned this item.

Asked 1 year ago by JvnJ.

• A:Answer They were great! Until...January 12, 2025, 3 weeks after I received these for Christmas, the right earpiece now has a persistent whooshing sound. Nothing I tried has resolved it...

  Answered 1 year ago by RoGe

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Q: QuestionHow many physical buttons does this headset have and where are they/what are they for? I'm not fond of touch surfaces on modern headphones.

Asked 1 year ago by Andy.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Navy

• A:Answer One small power/bluetooth button on the right ear. You can pause/skip and turn volume up and down using the buttons on the left ear. The big Beats symbol is pause/skip and the circular parts around it act as volume buttons.

  Answered 1 year ago by svty

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Q: QuestionWhat does "Open Box" mean?

Asked 2 years ago by MarVar.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Navy

• A:Answer Possible been returned displayed or gifted and returned either way there in amazing condition and have the same warranty if your lucky enough to find an open box GRAB IT extra saving ! Best Buy backs it 100 %

  Answered 2 years ago by RayR

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Q: QuestionIs this a higher model to studio 3 or is it a lower model to studio 3?

Asked 2 years ago by B1234.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Navy

• A:Answer this is a higher model to the studio 3

  Answered 2 years ago by Anonymous

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Q: QuestionDo these fit kids? 12 year old boy.

Asked 2 years ago by Valerie.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Navy

• A:Answer Hello, It’s best to buy the Beats Solo instead of these. These are bigger over the ear, meanwhile the Beats solo offer the same quality while being able to fit smaller heads. Hope this helps!

  Answered 2 years ago by Escobar32

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Q: QuestionCan I use the headphones with only the noise cancelling feature active while sleeping?

Asked 2 years ago by Mike.

• A:Answer I use mine all the time at night. I don’t even have to turn on the power and I’m able to block more than 50% of ambient sounds.

  Answered 2 years ago by Anonymous

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Q: Questiondo these phones turn off automatically after a period of time?

Asked 1 week ago by Sedona.

• A:Answer Yes

  Answered 2 days ago by Anderson2025Verified Purchase

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Q: QuestionWould it fit a big head like 25 inches?

Asked 1 week ago by Noah.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Only at Best Buy - Black/Gold

• A:Answer Yes

  Answered 1 week ago by Shell1960

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Q: QuestionCan I hear and answer phone calls via these Beats?

Asked 2 weeks ago by mvog.

• A:Answer Yes

  Answered 2 days ago by Anderson2025Verified Purchase

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Q: QuestionDo this headphones connect to a tv wirelessly?

Asked 3 weeks ago by Anonymous.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Only at Best Buy - Black/Gold

• A:Answer Yes

  Answered 2 days ago by Anderson2025

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Q: QuestionHow do you turn on Bluetooth?

Asked 1 month ago by Cdh.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Only at Best Buy - Black/Gold

• A:Answer long press the power button

  Answered 3 weeks ago by AmaniA

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Q: QuestionConnect to ps5

Asked 1 month ago by Anonymous.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Navy

Q: QuestionCan ot be used on Samsung

Asked 1 month ago by Jimboy.

• A:Answer Yes

  Answered 1 month ago by ChrisLVerified Purchase

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Q: Questioncan you talk on the phone with them?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Sandstone

• A:Answer Yes, but the audio quality is not the greatest

  Answered 1 month ago by AmyBVerified Purchase

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