“Just plugged into the wall and the white light came in for about 4 seconds then went out. No other lights have come on. Is this normal or a defective product?”

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• Totally normal. The light only comes on while it's charging.

  Answered by AprilJ 4 years ago

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• Yes, that is normal if there's no phone currently on the charging pad. You may check the first item under "Functionality" in the product FAQ https://www.belkin.com/us/support-article?articleNum=317044#f1.

  Answered by BelkinStaff 4 years ago

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