“Connected Belkin adapter to USB-C port on an HP Envy Win 10 laptop for Ethernet wired internet connection. Works fine, great speed. BUT ... the connection is lost many times throughout the day for about 5 seconds and then comes right back. Why??”
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I am writing an update to my question ... I DID contact Belkin and it turns out that this specific adapter HAS NOT BEEN TESTED ON ANY WINDOWS 10 MACHINE YET! I bought this adapter based on the information detailed on the Best Buy website that says it works on Win10 machines and this is FALSE, as per Belkin. May this be a warning to other Win10 users to NOT BUY THIS ADAPTER. And to Best Buy to please update the misleading info on their website. Hoping to be able to return this adapter for a full refund ...
Sorry, there was a problem. Please try again later.Hi, LM1NJ. Please send an email at BelkinCares@belkin.com along with your contact details and the link to this post for reference. We'll have our Product Experts check the unit further and assist forward.
Sorry, there was a problem. Please try again later.BestBuy- this question should be sent to Belkin. Many of the questions I receive are great for the designers and manufacturers. I am a consumer. I am glad to help where practical.
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