“I just bought this and it's plugged in but the lock down lever won't stay down. Is it defective or am I missing something?”

1-5 of 5 Answers

• It’s defective

  Answered by Lawrence 4 years ago

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• It must be defective. There is a cancel button that releases the bread. Perhaps that button is broken, which is why the lever won't stay down.

  Answered by Akhenax 4 years ago

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• Mine stays down ok. Must be defective.

  Answered by Sarge 4 years ago

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• Hello Bassman, thanks for reaching out. The unit is defective. Please return/exchange from the store. We are sorry for the inconvenience. Have a great day. The BELLA Team.

  Answered by Bella Customer Service 4 years ago

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• The lever does not stay down when it is NOT plugged in, so make sure it's plugged in first.

  Answered by Christina 3 years ago

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