“I got this waffle maker for Christmas. I followed all the instructions, but can not get waffles out! You have to dig them out and they fall apart. What am I missing?”
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Hello Amanda, hopefully I can be of assistance and get this awesome waffle maker working for you. First things first (not saying you did but covering all bases) -Do Not add any non-stick spray, oil and/or butter to the maker If any non-stick product is added the waffles will stick every time because it will become sticky on the plates. Second problematic issue - Always turn unit to max heat when pre-heating - Once unit is pre-heated then turn knob to desired setting/number - Add batter, turn, add batter and wait until done - Once done and alarm beeps, a fork is best to grab edge of waffle - Waffle will pull right out Third problematic issue - Batter can be a little finicky and easy to not have correct - Boxed pancake batters (even the ones that say waffles) have to sit and thicken up before using (usually 15-20 minutes). The boxed pancake/waffle mix is really for pancakes and is much thinner. Thin batter will stick every time. Make homemade batter if possible and if not then buy actual waffle mix. - Do not add oil to batter and do not follow batter instructions to oil the maker (as 90% says you should). If you added oils to batter and/or anything of non-stick to the unit then it is not ever going to work correctly going forward. Literally it will never work like it’s supposed to. Best option is to return the unit for a replacement. Most stores are ok with you mentioning it was defective. Frankly it is defective at that point. Lastly. If a mix is used, purchase a mix that uses milk NOT WATER. You must use oil in the water mixes because of the thickness required. The milk required mixes use no oil because the milk is the cohesiveness addition. I promise once you get the maker working smoothly it is worth every ounce of the learning curve and time you will have spent. Let me know if I can be of any assistance going forward.
Sorry, there was a problem. Please try again later.The non-stick surface is NOT really non-stick. We always use Pam or any brand of cooking spray. If you don't the waffles will stick every time. Disregard the incorrect answer above about not using cooking spray. It doesn't matter how thick or thin your batter is or if you use milk or water in the mix. The waffles will always stick unless you use a cooking spray on the griddles.
Sorry, there was a problem. Please try again later.Hello Amanda, thanks for reaching out. We recommend reaching out to our customer support team to discuss this further. Either call us toll-free at 1 866-832.4843 or email us at help@bellahousewares.com. Have a great day. The BELLA team.
Sorry, there was a problem. Please try again later.Thicker batter (more flour) and copious amounts of liquid / spray butter on both sides before putting batter in.
Sorry, there was a problem. Please try again later.Make sure to coat the waffle maker with some lil before you pour in the batter. Also if they are falling apart then it’s probably not firm enough yet. Let it sit a bit longer
Sorry, there was a problem. Please try again later.Use pam or any nonstick spray before you put in the batter.
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