Questions & Answers

Q: QuestionWhat is the amount on this gift card?

• A:Answer The amount on this gift card is 76 United States dollars.

Q: QuestionWhat is the format of this gift card?

• A:Answer The format of this gift card is digital.

Q: QuestionWhat type of card is this?

• A:Answer This is a gift card.

Q: QuestionDoes this gift card have a theme?

• A:Answer This gift card is for any occasion.

Q: QuestionHow many gift cards are included?

• A:Answer There is one gift card included.

Q: QuestionI never received an email to verify my email address. Now what do I di?

Asked 4 years ago by Lee.

• A:Answer Same here - I have been trying to log into my account since around Feb 2024. They say they are sending a verification code to my email, I NEVER receive it, and I have obviously checked my spam folder. Have to buy from somewhere else. They may be going out of business and do not want any more purchases or something. Ridiculous.

  Answered 1 year ago by Anonymous

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Q: QuestionCan the egift card be used in store?

Asked 5 years ago by khenneberry.

• A:Answer I used mine in store. I just took a picture of the email that had the card number,and PIN number they were able to just scan the card number(bar code) you can just open your email on your phone and scan it that way too, I just figured the screenshot pic is easier to get to at the moment of purchase.

  Answered 5 years ago by MichaelMVerified Purchase

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Q: QuestionCan I combine my e-Gift cards to purchase a single item?

Asked 4 years ago by EdGlez510.

• A:Answer Yes, but there is a limit. You can use up to 15 cards per transaction in store, and 10 online at bestbuy.com. They won't let you go to Customer Service to just combine gift cards into one big one, but a good workaround I found to get is to buy an item worth around what 15 of your cards are worth. Then return that item to get a single card worth all those 15 cards.

  Answered 4 years ago by RPatel

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Q: QuestionHow long does it take to receive gift card? My order was picked up yesterday and still have not received my gift card. I have checked spam and also tried resending email and still nothing? The email on file is correct.

Asked 5 years ago by Shellbell280.

• A:Answer It took me about 2 days to get it on my email, but it also shows as one of my past orders.

  Answered 5 years ago by JaviVerified Purchase

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Q: QuestionHow do I use the ecards to purchase on best buy?

Asked 5 years ago by Chan.

This question was asked about the related product: Best Buy® - $50 Promotional Best Buy E-Gift Card [E-mail delivery] [Digital]

• A:Answer When you receive the email indicating the gift card is ready, and you click the link a website will open showing the gift card number and pin code. I suggest you either take a screenshot or document this information. As it is hard to find on Best Buy’s website. Then make your purchase and provide the information at checkout. Good luck

  Answered 5 years ago by DaarkenVerified Purchase

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Q: QuestionDo the promotional gift cards expire, and if so how can we determine the expiration date?

Asked 5 years ago by Jeff.

This question was asked about the related product: Best Buy® - $50 Promotional Best Buy E-Gift Card [E-mail delivery] [Digital]

• A:Answer As far as I know: the giftcards don't expire at all. I never received an expiration date. Hope this helps!

  Answered 5 years ago by JustinVerified Purchase

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Q: QuestionHow do I retrieve the code and pin since it opens once during the email verification and then disappears? Thanks

Asked 4 years ago by Jason.

• A:Answer Didn't receive a pin on my Best buy credit card. Agents said it was mailed in October 2022. I didn't receive it. Can I get another pin to get cash on my card?

  Answered 3 years ago by SandraS

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Q: QuestionDO GIFT CARDS EXPIRE?

Asked 5 years ago by ARC.

• A:Answer Accordiung to the voucher I recieved they do NOT expire, however; you must respond to the initial email within 60 days to receive the e-gift card. Used mine towards a Yale electric lock that was on-sale so you aren't restricted to regular priced items. E-gift cards are subject to the terms and conditions listed below, which may change from time to time. Best Buy promo e-Gift Cards are NOT the same as Cash Star Best Buy e-Gift Cards. General Terms Redeemable in any U.S. or Puerto Rico Best Buy retail location or online at BestBuy.com® where available for merchandise or services, including some Magnolia Home Theater®- and Geek Squad®-related services, excluding prepaid open-loop cards and third-party gift cards. No expiration date, no fees. Not redeemable or returnable for cash. Not a credit or debit card. Not valid as payment on a Best Buy Credit Card. Check gift card balance at any U.S. and Puerto Rico Best Buy retail locations, online at BestBuy.com, or call 1-888-716-7994. Must have card number available. An e-gift card may be available for reference in BestBuy.com accounts in the order details section of your account.

  Answered 5 years ago by JewelsVerified Purchase

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Q: QuestionCan I use the $100 digital gift card on the required accessories for my appliances prior to the delivery of my appliances?

Asked 5 years ago by Curious.

• A:Answer You receive the gift card once the order you purchased it with is delivered! So ultimately you can use it on the accessories, but it would after you receive the order.

  Answered 5 years ago by anonymousVerified Purchase

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Q: QuestionI accidentally canceled my E-card. How do I get it back?

Asked 4 years ago by Shelly.

• A:Answer Call to customer care they will help you

  Answered 4 years ago by Pvsk

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Q: Questionwhy is it saying not for individual sale im trying to buy a 50 dollar egift card?

Asked 5 years ago by pattia.

This question was asked about the related product: Best Buy® - $50 Promotional Best Buy E-Gift Card [E-mail delivery] [Digital]

• A:Answer It was a gift card

  Answered 4 years ago by Samsung

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Q: QuestionIf I purchase washer and dryer at store so I still receive gift card ?

Asked 5 years ago by questions1111.

• A:Answer I purchase a washer an dryer two days ago do i recived a gift card

  Answered 4 years ago by Anonymous

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Q: QuestionI received two $100 promotional gift cards when I bought my washer and dryer in Jan. I tried buying a toothbrush online and I’m getting the error message “PIN code is not correct, etc. etc.”. I then used the other $100 pin and code, same error. Help pls.

Asked 6 months ago by ARH.

• A:Answer That happened to me too. I had to go back to my orders and purchases under my account. And reclaim the e certificate. Name number same pin and it worked.

  Answered 5 months ago by SAVe

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Q: QuestionCan I use my E-gift card to buy an extended warranty on my purchase?

Asked 2 years ago by fredeagle38.

This question was asked about the related product: Best Buy® - $150 Promotional Best Buy E-Gift Card [E-mail delivery] [Digital]

• A:Answer Yes

  Answered 2 years ago by KayBVerified Purchase

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