“I have this connected to two dell desktops and nothing else. Wireless mouse and keyboard USB's connected to hub. Everything is connected properly, Does not switch between computers. Don't know what else to do. Any suggestions before I return it. Thanks!”
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I think you should possibly return it. It sounds like it may be defective.
Sorry, there was a problem. Please try again later.I just looked and mine is Model:NS-PH3A4AS not this one. My bad. Both cables on mine are the same size.
Sorry, there was a problem. Please try again later.Thank you for your reply. However, I don't understand. The ends of the USB cables that come with the port are the same size. There is no smaller or bigger end. I have them connected to the back of the hubs USB ports and back of both PC's rear USB ports. Thanks again!
Sorry, there was a problem. Please try again later.Hi Cyberflea, You will know the hub is working with a blue LED power indicator. Since it is a plug and play device. Kindly unplug and reconnect again the cords. Connect the smaller end of the USB cable to the upstream port on the rear of the hub, and connect the larger end of the USB cable to an open USB port on your computer. Plug the AC power adapter into your hub’s DC jack and into a power outlet. For further assistance, you can contact us at 866-597-8427 or via email on the link below. Ritchie |Best Buy Essentials Support https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sorry, there was a problem. Please try again later.If it does not have a button on top to select between the two computers, you will want to return it as this hub is only to connect to one computer. It will provide additional USB ports for one computer. If you want to share USB devices, it will require the Insignia™ - 4-Port USB 3.0 Hub - Black Model: NS-PH3A4AS SKU: 6465801 It will have a button on top to switch between computers.
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