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Questions & Answers

Your price for this item is $32.99
Page Showing 1-20 of 21 questions
  • QuestionWhat is the warranty for the charger?

    • Answer The charger has a one-year warranty for both parts and labor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the charger have an on/off switch?

    • Answer The charger does have an on/off switch.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan the charger be used to charge devices with a USB-C port?

    • Answer This charger has a USB-C port that can provide up to 15W to charge a device.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many devices can the charger power simultaneously?

    • Answer This charger can power two devices simultaneously.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum output power of the charger?

    • Answer The maximum output power of the charger is 15 watts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the battery chemistry used in the charger?

    • Answer The battery chemistry used in the charger is Lithium-ion polymer.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill this recharge an Apple iPhone 8 ?

    Asked by Mary.

    • Answer Yes, our Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger can recharge your Apple iPhone 8. The iPhone 8 has integrated wireless charging capabilities and is compatible with Qi-certified chargers, which our portable charger is. While the magnetic attachment feature is designed for iPhone 12 and newer models, your iPhone 8 will still charge wirelessly by simply placing it on the charging surface of the power bank. Additionally, you can use a USB-C cable to charge your iPhone 8 via the USB-C port on the portable charger for a wired connection. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

      Answered by BestBuyEssentialsSupport Team

  • QuestionHow long does it typically take to fully charge the charger?

    Asked by Billy.

    • Answer Thank you for your inquiry! The Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger typically takes about 2-3 hours to fully charge from empty to full using a standard USB-C power adapter. Keep in mind that charging times can vary slightly depending on the power output of the adapter you're using. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

      Answered by BestBuyEssentialsSupport Team

  • QuestionCan you charge Apple watch with this charger?

    Asked by Kate.

    • Answer The Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger is designed primarily for iPhones and most USB-C devices. Apple Watches typically require a charger that supports the Apple Watch's unique charging method. Patricia | Best Buy Essential Support

      Answered by BestBuyEssentialsSupport Team

  • QuestionDoes this charge both Android (Samsung) and iOS (Apple) phones with a magsafe (magnetic) phone case

    Asked by Anonymous.

    • Answer Thank you for your inquiry. Yes, this Best Buy essentials 5,000mAh Magnetic Wireless Portable Charger is designed to charge both Android (Samsung) and iOS (Apple) phones. For iPhones, it utilizes MagSafe compatibility, allowing for magnetic attachment and wireless charging when used with a MagSafe compatible case. For Android phones, it can provide wireless charging if the phone itself supports wireless charging (Qi standard). However, the magnetic attachment feature is primarily designed for iPhones with MagSafe cases; Android phones will charge wirelessly but won't magnetically attach unless they also have a MagSafe compatible case. For USB-C devices, it can provide wired charging. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

      Answered by BestBuyEssentialsSupport Team

  • QuestionIs this a lithium battery ? Can I travel on airplanes with it?

    Asked by Anonymous.

    • Answer Yes, the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger uses a lithium-ion polymer battery. Regarding air travel, you can bring this portable charger on airplanes. According to TSA regulations, lithium-ion batteries with a capacity of up to 100Wh (watt-hours) are allowed in carry-on baggage. Since this charger has a capacity of 5,000mAh (or 5Ah) and operates at a standard voltage of 3.7V, its watt-hour rating is well within the limit (5Ah * 3.7V = 18.5Wh). Feel free to take it with you on your travels! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

      Answered by BestBuyEssentialsSupport Team

  • QuestionWill it work with an otterbox cover

    Asked by Cal.

    • Answer iPhone 13 yes or not ?

      Answered by Anonymous

  • QuestionWill this charge iPhone 13

    Asked by Anonymous.

    • Answer Yes, this charger works on all iphone models.

      Answered by Stephen

  • Questiondoes this actually charge your phone

    Asked by 727cane.

    • Answer Yes.

      Answered by BrandonS

  • QuestionDoes it work with an iPhone XR with an mag safe case?

    Asked by Rxze.

    • Answer Hi there. The Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger is designed for MagSafe-compatible devices, which means it works best with iPhone models that have built-in MagSafe technology, like the iPhone 12, 13, 14, and newer. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Best Buy essentials Support

      Answered by BestBuyEssentialsSupport Team

  • QuestionWill this charge an IPhone 26 pro?

    Asked by Soccermom.

    • Answer Soccermom, as the manufacturer, I can say that while our Best Buy essentials 5,000mAh Magnetic Wireless Portable Charger is designed to work with current iPhone models that support MagSafe, like the iPhone 12, 13, 14, and 15 series, we cannot guarantee compatibility with a future iPhone 26 Pro. Technology changes rapidly, and future iPhone models may have different charging requirements or standards. However, if the iPhone 26 Pro maintains MagSafe compatibility, it should technically work. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

      Answered by BestBuyEssentialsSupport Team

  • QuestionWould this charger fit inside a folding wallet or is it too big

    Asked by Rich.

    • Answer Thank you for your inquiry! The Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger has dimensions of approximately 4.02 inches in length, 0.55 inches in width, and 2.68 inches in height. While it is compact and can fit smoothly into a pocket or purse, it might be a bit too large to fit comfortably inside a folding wallet. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

      Answered by BestBuyEssentialsSupport Team

  • QuestionHello- I purchased this as a gift, thinking o read somewhere it is compatible with an iPhone 11. Is it? Thank you. If not, do you have one that is?

    Asked by Lks58.

    • Answer Thank you for your question about the compatibility of our 5,000mAh Magnetic Wireless Portable Charger with the iPhone 11. While our charger is designed to work with newer iPhones that have built-in MagSafe technology, the iPhone 11 does not have this feature. However, you can still use the charger with your iPhone 11. The magnetic alignment will help to keep your phone securely in place while charging, but the charging speed may be slower than with newer iPhone models. To ensure optimal charging performance, you may want to consider using a standard Qi-certified wireless charger or a wired charging cable. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by BestBuyEssentialsSupport Team

  • QuestionDoes this charger work with an iPhone 11?

    Asked by iPhone11chargingstation.

    • Answer Thank you for your inquiry! Yes, the Best Buy Essentials 5,000mAh Magnetic Wireless Portable Charger is compatible with the iPhone 11. While the iPhone 11 doesn't have MagSafe technology built-in like newer models, the charger's magnetic alignment feature will still securely hold your iPhone 11 in place during charging. However, please note that the wireless charging speed may be slower compared to newer iPhones with MagSafe. To ensure optimal charging, we recommend using an official Apple Lightning cable for wired charging. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by BestBuyEssentialsSupport Team