A:AnswerHi! Thank you for reaching out, Steve! It sounds like you’re experiencing an issue with your Best Buy essentials™ 6’ 3.5mm Male-to-Female Audio Extension Cable. Let’s troubleshoot this together:
1.Check the Connections:
Ensure that both ends of the extension cable are securely plugged in. Sometimes loose connections can cause audio issues.
Verify that the male end (3.5mm plug) is properly inserted into your Denon headphones and the female end (3.5mm jack) is connected to your AVR.
2.Inspect the Cable:
Examine the cable for any visible damage, kinks, or fraying. Damaged cables can lead to audio problems.
If you notice any issues, consider trying a different extension cable to see if the problem persists.
3.Test with Different Devices:
Connect your Denon headphones directly to your AVR without the extension cable. Confirm whether the issue still occurs.
Try using the extension cable with a different pair of headphones or another audio device (such as a smartphone or tablet). This will help determine if the cable itself is causing the problem.
4.Stereo Channel Imbalance:
The symptoms you described (sound coming out of one ear when you push the cable) suggest a stereo channel imbalance.
It’s possible that there’s a wiring issue within the extension cable, affecting the left channel.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-6-3-5mm-male-to-female-audio-extension-cable-black/6458783.p?skuId=6458783
A:AnswerHi Venta! Thank you for your interest in our Best Buy essentials™ - 6' 3.5mm Male-to-Female Audio Extension Cable. Yes, it is compatible with HyperX Cloud Stinger 2.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-6-3-5mm-male-to-female-audio-extension-cable-black/6458783.p?skuId=6458783