Questions & Answers

Q: QuestionDoes this adapter come as a single unit or multiple?

• A:Answer This adapter comes as a 2-pack, so you get two adapters.

Q: QuestionWhat type of cable is this adapter?

• A:Answer This adapter is a data transfer cable.

Q: QuestionWhat is the warranty for this adapter?

• A:Answer This adapter has a 1 year limited warranty for parts and labor.

Q: QuestionIs this adapter certified for compatibility?

• A:Answer Yes, this adapter is USB-IF certified for compatibility across a wide range of devices.

Q: QuestionCan this adapter charge devices?

• A:Answer Yes, this adapter can charge devices with a power capacity of up to 15W (3A).

Q: QuestionDoes this adapter come with more than one unit?

• A:Answer Yes, this adapter comes in a 2-pack.

Q: QuestionIs this adapter certified by USB-IF?

• A:Answer Yes, this adapter is officially certified by USB-IF for compatibility.

Q: QuestionWhat is the maximum data transfer rate supported by this adapter?

• A:Answer The maximum data transfer rate supported by this adapter is 480 megabits per second.

Q: QuestionAre the adapters easily misplaced?

• A:Answer No, a thin tether attaches to cables to prevent misplacement.

Q: QuestionDoes this adapter connect USB-C devices to USB ports?

• A:Answer Yes, this adapter connects USB-C devices to USB ports.

Q: QuestionWhat kind of warranty does this adapter have?

• A:Answer This adapter has a 1 year limited warranty for parts and labor.

Q: QuestionCan this adapter be used to charge devices?

• A:Answer Yes, this adapter can be used to charge devices with a power capacity of up to 15W (3A).

Q: QuestionWhat is the maximum data transfer rate supported by this adapter?

• A:Answer This adapter supports a maximum data transfer rate of 480 megabits per second.

Q: QuestionWill this allow CarPlay with a usb c cable?

Asked 2 years ago by EliK.

• A:Answer Yes works with our iPhone charging cable to our KIA's USB A port to use Carplay

  Answered 2 years ago by PapaGVerified Purchase

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Q: QuestionCan this adapter be used to connect a newer docking station (usb-c) to a older laptop (usb-a), for a 2 monitor setup?

Asked 2 years ago by L8dydred.

• A:Answer I just purchased this adapter to use with my docking station that hooked up to a USB-c and plugged it into my older laptop with a USB and it does not work! I am retuning it to Best Buy!

  Answered 1 year ago by Bradford

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Q: QuestionI just bought this for a monitor to add my laptop but it is not working, I restarted the laptop but still nothing the monitor does not come on after I plugged it into my laptop. Any suggestions

Asked 11 months ago by Margarita.

• A:Answer Margarita, thank you for reaching out. Our Best Buy essentials™ USB-C to USB adapter is designed to connect standard USB-A devices to a USB-C port. It does not inherently enable a USB-C port on your laptop to output a video signal to a monitor. To connect your laptop to a monitor, you typically need a direct video output port on your laptop (like HDMI, DisplayPort, or a USB-C port that supports DisplayPort Alternate Mode) and the corresponding cable to connect to your monitor's input. This USB adapter is for connecting USB accessories, not for video output to a monitor. Please check your laptop for a dedicated video output port. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

  Answered 11 months ago by BestBuyEssentialsSupport Team

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Q: Questiondoes this adaptor transfer Data or only Power?

Asked 2 years ago by White.

• A:Answer Hi there! This adapter handles up to 15W of power and can transfer or sync data at speeds up to 480 Mbps, letting you work or game that much faster. Best Buy Essentials Support Angela https://www.bestbuy.com

  Answered 2 years ago by BestBuyEssentialsSupport Team

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Q: Questioncan some 1 tell me if this item will work for https://www.bestbuy.com/site/crucial-x9-pro-1tb-external-usb-c-ssd-space-gray/6551157.p?skuId=6551157 i am trying to connect it to my desktop pc to play games with ?

Asked 2 years ago by whocares616.

• A:Answer Hi there, BE-MA2CAB24 can be used with X9 SSD, although I wouldn’t recommend it in this specific case because BE-MA2CAB24 can only support data speed up to 480Mbps which is enough for watching movies but will foreseeably fall short on gaming. An ideal solution for customer’s problem would be for them to add an internal SATA SSD/hard drive to their desktop PC. Another more affordable option would be a Female USB C to Male USB Adapter with USB 3.1 Gen 2 technology. With that and the X9 SSD customer should be able to play most games, although they might experience longer loading time or even some mapping error in the game. Renee || Best Buy Essentials Support || https://www.bestbuy.com/site/best-buy-brands/best-buy-essentials/pcmcat1608755959445.c?id=pcmcat1608755959445

  Answered 2 years ago by BestBuyEssentialsSupport Team

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Q: QuestionWill this work to connect a Brother ADS-1300 scanner to my inspiron 3650 computer?

Asked 2 months ago by Anonymous.