“I cannot find the nuts that are used to mount the tv to the wall plate (Step 6 in the instructions). They are described as item M6 in the instructions. How can I replace them or what size are they so I can buy something comparable at a hardware store?”
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I have the same issue. Just bought this wall mount today, 2.8.26.
Sorry, there was a problem. Please try again later.They're two little black cylinders, I missed them at first too.
Sorry, there was a problem. Please try again later.Phil, we apologize that the M6 nuts for mounting your TV to the wall plate are missing from your Best Buy essentials Full Motion TV Wall Mount. The M6 designation refers to the metric thread size of the nuts. Specifically, you will need M6 nuts with a standard 1.0 thread pitch. You should be able to find comparable M6 nuts at most local hardware stores. When purchasing replacements, ensure they are of sufficient strength to securely hold your television. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
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