“Mine didn't come with the USB receiver. Can you give the name and specifics for the USB so I can acquire it some way?”
Answer This Question
1-1 of 1 Answer
I’m sorry to hear that your bundle didn’t come with the USB receiver. The Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle uses a nano USB receiver that operates on a 2.4 GHz frequency. Unfortunately, these receivers are often paired specifically with the original devices and are not sold separately. Here are a few steps you can take: 1. Contact Best Buy Support: Reach out to Best Buy customer support to see if they can provide a replacement receiver or offer a solution. 2. Check Warranty: If your product is still under warranty, you might be eligible for a replacement. 3. Consider a New Combo: If a replacement receiver isn’t available, it might be more cost-effective to purchase a new keyboard and mouse combo. If you have any questions or need further assistance, please don't hesitate to reach out. - Emman | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sorry, there was a problem. Please try again later.