“Why does my mouse lose its Bluetooth connection or stop working?”

1-3 of 3 Answers

• I keep having this issue. My drivers are up to date via Windows Update. Only way I can get the mouse to connect is by restarting my computer.

  Answered by Binx75075 2 years ago

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• I had this problem until I updated my Drivers...go to windows updates then optional updates and when it's done, restart. For me it wasn't a mouse problem...I hope this helps!

  Answered by Anonymous 2 years ago

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• Upgrade Bluetooth firmware version to the newest version of computer via computer DEVICE MANAGEMENT.

  Answered by BestBuyEssentialsSupport Team 3 years ago

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