“Why is the charge making a popping noise when it is plugged in? It make a loud popping noise every 5-10 minutes and over heats my phone when I have a new iPhone 13”
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Not sure - mine does not make any sound/noise while charging.
Sorry, there was a problem. Please try again later.I’m sorry to hear about the issues you’re experiencing with your Best Buy essentials™ Magnetic 7.5W Wireless Charger. The popping noise and overheating are definitely concerning. Here are a few steps you can take: 1. Check the Charger and Cable: Ensure that both the charger and the cable are in good condition. Look for any visible damage or wear. 2. Use a Compatible Adapter: Make sure you are using a compatible power adapter. Using an adapter that doesn’t match the charger’s specifications can cause issues. 3. Avoid Overheating: Place your phone and charger in a well-ventilated area to prevent overheating. Avoid using the charger on soft surfaces like beds or couches. 4. Firmware Updates: Ensure your iPhone 13 has the latest software updates installed. Sometimes, updates can resolve compatibility issues. 5. Contact Support: If the problem persists, please contact our Best Buy essentials customer service team (1-866-597-8427). They can provide further assistance. Your safety and satisfaction are our top priorities. Please let us know if there’s anything else we can do to help! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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