“Does TotalTech repair or replace an HP 21" monitor with a broken screen and is there a deductible?”
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Hello and thank you for the question! Best Buy Total Tech covers items purchased at Best Buy while the plan is active with Best Buy Protection for up to 24 months. Items not purchased under the membership can be repaired but not all monitors are qualified for repairs.. Be sure to give us a call at 1-888-237-8289 and we can assist you with any questions or services you may need. Hope to hear from you soon!
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