“If I buy a cell phone and have a 36 month contract on the phone, how do I cover it for the last 12 months since you only cover 24 months on a product?”
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With our Best Buy Protection under the Totaltech membership, while we do provide up to 24 months included with it, we also provide the opportunity to switch to a monthly renewal at the end of the 24 months as long as we still offer the protection plan for your product. This monthly plan will continue until either you cancel it or we no longer offer the protection plan anymore in our systems. If its an Apple product then Applecare+ would continue in the same fashion as it always has in the past with the monthly payments. If you have any questions about this please feel free to call us 24/7/365 at 1-888-237-8289(1-888-BESTBUY) and one of our Totaltech experts will be happy to assist you.
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