A:AnswerThat is a great question. Best Buy Totaltech is a household membership that can be used at one residential address. If you are planning on getting both TV's delivered, and installed at the same address associated with your membership, then you only need one Best Buy Totaltech membership. If you need the 2 TV's delivered, and installed at 2 different addresses, then you will need a Best Buy Totaltech membership for each address. You can view all the details about Totaltech at www.bestbuy.com/Totaltech
A:AnswerGreat question! Your Best Buy Totaltech will only cover services for the primary address the membership is registered to. If you would like to take advantage of Best Buy Totaltech at other homes a separate membership would need to be purchased for those locations. This information is detailed in the full T&Cs for Best Buy Totaltech which can be found here: http://storage.bestbuy.com/geeksquad/terms/bestbuy_totaltech/bby_totaltech_current_english.pdf If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerThat is a great question Griff! We would suggest an in-home consultation to discuss which cord(s) you would like concealed, since the cord(s) will need to be rated for in-wall use. The in-home consultation is a free service that can be scheduled for you by calling us at 1-888-237-8289 that's 1-888-BESTBUY or you can schedule this online at https://www.bestbuy.com/services/in-home-advisor/scheduling/location. We look forward to hearing from you!
A:AnswerHi, Balu! Thanks for considering Best Buy for your appliance purchase. Yes, in general, the services you describe are included for free for Totaltech members when scheduled in conjunction with the corresponding appliance purchase. Some appliance installation services are considered "complex" and only qualify for a 20% discount, but I'm not seeing any of those on the scenario you outlined. Check with your in-store associate when you get ready to buy just to be sure. Also, I checked the regular retail price of the services you mention for non-members, and that would come to around $700, so it completely makes sense to purchase a Totaltech membership during your upcoming transaction to get those services free. Enjoy the new kitchen!
A:AnswerHello Liza! Yes, Totaltech does offer appliance relocation services for free with the membership when you have new appliances installed with us. Just make sure you let us know you'd like that done so we can add the service on at the time of purchase. You can review more of the benefits at www.BestBuy.com/Totaltech to see everything that comes with the membership.
A:AnswerWhen mounting over a fireplace into rock, or even into a cement wall, we’d like to perform a free in-home consultation before work is completed, as each job with this type of work can be unique. Please give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289) so we can set that up for you. If you are purchasing the TV and mounting hardware with Best Buy, installation is included for you under your membership. If you already own the TV, or have already purchased it elsewhere, mounting to cement, which is an advanced service, is $349.99 and you would get 20% off with your Best Buy Total Tech membership.
A:AnswerGreat question! We offer 24/7/365 assistance over the phone and remotely online. There is an unlimited number to the services that can be used under the membership. If she needs a service like an appliance install that we cannot perform over the phone or online we can also go out to her location for repairs. If she lives further than 50 miles from the store there could be additional charges involved for that. If you call us at 1-888-237-8289 we can verify the exact address and if that would be applicable to her location. For a full list of services offered under the plan I recommend checking out www.bestbuy.com/Totaltech . We look forward to hearing from you!
A:AnswerAbsolutely! Our Geek Squad Agents can assist you with all of your technology needs. We have the ability to help you print from your tablet and assist you with signing into your email on your laptop remotely, in store, or in the comfort of your own home. Please visit www.bestbuy.com/totaltech to see all of the included benefits and services available to our members.
A:AnswerYes! Your Best Buy Total Tech membership includes the installation and set up of a treadmill. For a full list of everything included, please visit https://www.bestbuy.com/site/totaltech/geek-squad-member-benefit/pcmcat1608643408172.c?id=pcmcat1608643408172 There is an extensive list of what is included under your Best Buy Total Tech for free standard installation and delivery. If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289) or speak with a friendly blue shirt in store.
A:AnswerGreetings Nick! In this specific instance I would recommend a site survey. We will come out to you (free of charge) and see if we can perform the job. This will ensure there is no disappointment and that we have the tools to best meet your needs. Please call 1-888-237-8289 to schedule. We hope to hear from you!
A:AnswerAt this time, Best Buy Total Tech is only offered in the US. Canada has its own service plan called Geek Squad Home Membership. You can find more information by visiting www.bestbuy.ca From there, click on the services tab (just below the site search window), and select the first option which should be Geek Squad Services. From that page, you can find out more information about Geek Squad Home Membership, can chat with an agent, or please call 1-800-433-5778 to reach an agent by phone with any further questions.
A:AnswerYes! Best Buy Totaltech will provide unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Agents can assist you in store, via phone or online 24/7. Please note: Hardware coverage is only available for items purchased at Best Buy while Best Buy Totaltech is active. For a list of included services for your tech please visit: https://www.bestbuy.com/site/totaltech/geek-squad-member-benefit/pcmcat1608643408172.c?id=pcmcat1608643408172 If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289).
A:AnswerHi Rosellen! Thank you for asking such a great question. Your My Best Buy Total membership is packed with awesome perks such as VIP member support, free in-store and remote computer and tablet services, 24/7 tech support and more! While Webroot is not an exclusive benefit for My Best Buy Total members, we're happy to assist you with Webroot and the services you're accustomed to with significant savings. For more details on the benefits of your My Best Buy Total membership, visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. Thanks!
A:AnswerHello Shawn! Our Best Buy Protection plans would not include accidental damage on this type of product. It would include coverage for manufacturer related defects. You can learn more about the specific terms here: https://www.bestbuy.com/services/plans/termsconditions. Additionally, you can find out more about your membership here: https://www.bestbuy.com/memberships.
A:AnswerHi there! Thank you for inquiring about your My Best Buy Total membership. It's great that you're looking to get the most out of your Best Buy experience! While repairs aren't included for free, you get a discounted rate as a My Best Buy Total™ member. For more information on what your My Best Buy Total™ membership includes, please visit https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180. For further support or to answer any additional questions or concerns you may have, please contact us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and be sure to mention this is in response to your My Best Buy Total™ review. Thank you!
