A:AnswerNo,installation of a TV is not included. I just purchased a 65" Samsung, but despite my membership, I had to pay $120 for basic setup/installation.
A:AnswerWe would be happy to review potential services and see what is possible for you. Please feel free to contact our team by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), so we can help.
A:AnswerHi there! Thanks for posting your question. My Best Buy Total™ members get a 20% discount off services for existing devices. It only fully covers services and devices purchased at Best Buy and when services are added in the same transaction. For more information, visit https://www.bestbuy.com/total.
A:AnswerHi there! Thanks for your question. The My Best Buy Total Membership does include 24-months of device protection as long as the membership is kept active. You can find more information here: https://www.bestbuy.com/total.
A:AnswerHi there! Thanks for your question. Yes, the My Best Buy Total membership includes select in-store PC services including both a new PC Setup and Data Backup or Transfer. You can more information, including all of the services included, by visiting https://www.bestbuy.com/total.
A:AnswerNo, the My Best Buy Total membership does not include Webroot's Antivirus program. Your membership does provide you with 24/7 access to the Geek Squad, whether in-store, online, or on the phone.
A:AnswerHi there! We'd be happy to help. You can start a remote support session right here: https://www.bestbuy.com/services/remotesupport. If you'd like to schedule an in-store service, you can do so right here: https://www.bestbuy.com/service-triage/home.
A:AnswerHello, Larry! Thank you for leaving us a review. We can certainly understand needing support with your TV. We recommend our customers to either call our Geek Squad team or schedule an appointment with them online. We have provided a link below for reference.
https://www.bestbuy.com/service-triage/home