Questions & Answers

Q: QuestionWhat is the platform of the scale made of?

• A:Answer The platform of the scale is made of safety glass.

Q: QuestionWhat type of batteries does the scale use?

• A:Answer The Beurer BF720 Digital Scale uses AAA batteries.

Q: QuestionDoes this scale calculate BMI?

• A:Answer Yes, the scale calculates your BMI, BMR, and AMR.

Q: QuestionWhat kind of measurements can I get from this scale?

• A:Answer The scale can measure body weight, body fat, body water, muscle percentage, and bone mass.

Q: QuestionHow does the scale track my progress?

• A:Answer This scale uses Bluetooth technology to connect to the free Beurer HealthManager Pro app, allowing you to track your results.

Q: QuestionDoes this scale export data to Apple Health?

Asked 1 year ago by Lyle.

• A:Answer Yes

  Answered 1 year ago by BillDVerified Purchase

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Q: QuestionWill all functions of this scale still work properly even though I have two knee replacements?

Asked 1 year ago by Willie.

• A:Answer No, we do not recommend using the scale for full body analysis if you have metal knee implants. As it send a signal through your legs, in order to get the full body analysis results. You can however, use the scale for weight only. The scale may not be used by people with medical implants (e.g. pacemakers), as this may affect their functionality.

  Answered 1 year ago by Beurer North America Team

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Q: QuestionDo I need to pay for a membership to be able to track my bone mass?

Asked 1 year ago by Aiden.

• A:Answer No, for the BF720 can use our free apps: Beurer Health Coach or Beurer Health Manager Pro. You will need to enter your initials and parameters on the app, in order to get the full body analysis. With the app open, stand on the scale barefoot until it shuts off.

  Answered 1 year ago by Beurer North America Team

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Q: QuestionThis scale stop connecting to the app at exactly 30 days, and no matter what I do it will not connect? Help please!!!

Asked 9 months ago by OralB.

• A:Answer We are sorry that your Beurer BF720 stopped connecting to the app. Please contact us at 1-800-536-0366 or email us at [email protected], include your model# BF720 and which app you are using: Beurer Health Coach or Beurer Health Manager Pro, and we will be happy to assist you. We appreciate your patience and understanding and we apologize for any inconvenience this matter has caused you.

  Answered 9 months ago by Beurer North America Team

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Q: QuestionDoes this scale measure visceral fat? Thank you.

Asked 1 year ago by Ducky.

• A:Answer Thank you for your question regarding your Beurer body analysis scale. No, it will not measure visceral fat, just over all body fat percentage.

  Answered 11 months ago by Beurer North America Team

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Q: QuestionCan this scale detect multiple users? What if their weights are similar,?

Asked 1 year ago by Chipple.

• A:Answer Thank you for purchasing our Beurer BF720 Bluetooth scale. Please note that each user should download their own app to their own smartphone. Then only have their app open during their measurement. As, it is not possible to have two people using one app.

  Answered 1 year ago by Beurer North America Team

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Q: QuestionWhat's the weight capacity

Asked 1 year ago by Anonymous.

• A:Answer 400 pounds I believe.

  Answered 1 year ago by BillDVerified Purchase

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