Questions & Answers

Q: QuestionHow many treatment programs does the Beurer EM59 offer?

• A:Answer The Beurer EM59 offers 44 pre-programmed treatment options.

Q: QuestionCan I adjust the intensity level on this device?

• A:Answer Yes, the Beurer EM59 allows you to adjust the intensity level. It offers 50 different intensity levels.

Q: QuestionDoes the Beurer EM59 come with electrodes?

• A:Answer Yes, the Beurer EM59 includes 4 electrodes with 4 gel pads.

Q: QuestionWhat are the different ways I can use this device?

• A:Answer The Beurer EM59 offers 3 usage options: TENS/EMS plus heat, only TENS, or only heat.

Q: QuestionDoes the Beurer EM59 have an automatic shut-off feature?

• A:Answer Yes, the Beurer EM59 has an auto shut-off feature for safety and convenience.

Q: QuestionCan I create my own treatment programs on the Beurer EM59?

• A:Answer Yes, you can customize up to 6 of your own treatment programs by adjusting the frequency, pulse width, and on/off time.

Q: Questionis this pads are replicable and if yes , when should i replace them and where can i find the new pad ??

Asked 3 years ago by tarekaghaffar.

• A:Answer Per manual instructions that come with device. They are good for up to 20 uses & can purchase replacements from directly from product site. See page 19-20

  Answered 3 years ago by Gigi

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Q: QuestionDealing w/ double scoliosis and hunched forward head/shoulders & starting intensive exercise program to build muscle strength in lumbar area. Could the EMS be an enhancer to my program? Remember "big" machine one in teens at chiropractor years ago.

Asked 2 years ago by Scootney.

• A:Answer Remember that I am not a doctor when I say that it will loosen up your muscles if placed on proper muscles. I don’t suffer from this condition but I have had many surgeries on neck and back. It helps me loosen up and helps me feel more relaxed and more comfortable. For the price it is worth the chance to better your posture and perhaps your physical pain.

  Answered 2 years ago by SamsungVerified Purchase

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Q: QuestionCan I replace the battery???

Asked 8 months ago by Stosh.

• A:Answer No, if it stops charging or will no longer turn on, please contact Beurer at [email protected] or call us at 1-800-536-0366 for the warranty instructions to send it in for repair or replacement.

  Answered 8 months ago by Beurer North America Team

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Q: QuestionWhat is the country of manufacture?

Asked 1 year ago by lees.

• A:Answer Please note that all of our Beurer products are designed and engineered in Germany and made in China.

  Answered 1 year ago by Beurer North America Team

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Q: QuestionOn Beurer website EM59 shows it as Tens/Ems/heat. Bestbuy states this is an EM59. Not sure why Beurer North America would say it is NOT an Ems (or conversely, why the Beurer website would say it is). Which is correct?

Asked 2 years ago by Curious.

• A:Answer Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America and I will be happy to assist you. I am pleased to inform you that this product is a TENS/EMS with Heat device. I hope that this information addresses your question or concern.

  Answered 2 years ago by Beurer North America Team

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Q: QuestionWhere can I find these replacement pads in canada? The beurer website only shows delivery in US

Asked 2 years ago by Gurpreet.

Q: QuestionWhat is the Maximum Output Voltage?

Asked 2 years ago by Anonymous.

• A:Answer Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America and I will be happy to assist you. Please note that the Maximum Output Voltage of this product is 100 Vpp (500 ohm). I hope that this information addresses your question or concern.

  Answered 2 years ago by Beurer North America Team

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Q: QuestionWhere can I buy replacement gel pads?

Asked 4 years ago by Anonymous.

• A:Answer Beurer website has them. Free shipping over $35.

  Answered 2 years ago by curious

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Q: QuestionIs this an ems machine as well as a TENS machine? ?

Asked 2 years ago by Jenns.

• A:Answer Not sure why Victor states this is not an EMS machine and in the other question asked on this product he states it IS an EMS machine…. I’m completely lost now

  Answered 2 years ago by Anonymous

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