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The Bidet Feature is Normally used as the feminine wash. Contact Bio Bidet They will need Receipt from date of sale (Warrenty 1 year) and they will send you new Lid. At Least that's what they did on my other model.
Sorry, there was a problem. Please try again later.Yes, this model comes with both feminine and posterior wash. For assistance in how to use the bidet and how to address your slow close seat, please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214. Thank you, Bio Bidet
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