Questions & Answers

Q: QuestionIs the bird feeder compatible with Android devices?

• A:Answer This bird feeder is compatible with Android devices.

Q: QuestionWhat kind of photos and videos can the bird feeder capture?

• A:Answer The Bird Buddy smart feeder takes close-up photos and videos of birds while they feed.

Q: QuestionDoes the bird feeder notify me when birds arrive?

• A:Answer Yes, the bird feeder will notify you whenever a bird stops by.

Q: QuestionDoes the bird feeder require batteries to operate?

• A:Answer Yes, the bird feeder is battery-powered.

Q: QuestionIs the bird feeder compatible with an app?

• A:Answer Yes, the bird feeder is compatible with an app.

Q: QuestionDoes the bird feeder have a camera?

• A:Answer Yes, this bird feeder has a built-in camera.

Q: QuestionCan I stream videos from this bird feeder?

• A:Answer Yes, you can stream video from this bird feeder.

Q: QuestionDoes the bird feeder use AI to recognize bird species?

• A:Answer Yes, the bird feeder uses AI technology to recognize bird species.

Q: QuestionWhat is the resolution of the live stream video?

• A:Answer The live stream video is 720p.

Q: QuestionHow long does the battery last?

Asked 2 years ago by AdamS.

• A:Answer The Bird Buddy feeder sold by Best Buy includes the solar panel roof. I've exprienced on a sunny day, the battery charge never drops below 90 percent, even rising higher on a good day. This makes me think that, seriously, if you pick a sunny location it would be MONTHS before it needed a charge, and maybe not even then. If does need charging, the camera, which is held in the feeder by a strong magnet, just pops right out and is charged easily with a USB-C cord.

  Answered 2 years ago by AlanD963

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Q: QuestionDoes the bird feeder require a subscription?

Asked 2 years ago by JayDubbs.

• A:Answer Yes. It does require a subscription for access to certain features.

  Answered 2 years ago by BirdGuyReviews2024

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Q: QuestionWhat are the dimensions of the universal mount? It looks like it fits on top of a post. Does it fit a 1.5” diameter post? A 2” diameter post? Does it attach to the post or just rest on it?

Asked 1 year ago by Birdman.

• A:Answer Hi Birdman! This mount is designed to fit any pole with an inner diameter of 0.97" or 2.5 cm. The universal pole mount can be easily installed onto the bottom of your Bird Buddy feeder using the four screws provided with your order.

  Answered 1 year ago by Bird Buddy

  
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Q: QuestionWill you ever come up with a better version that is supported by 5G? Its unthinkable in this day and age that it can't run on 5G since almost everyone has 5G whether they want it or not. Companies are pushing it. Our routers shouldn't have to change.

Asked 11 months ago by Unhappy.

• A:Answer Thank you for your question. That’s really valuable feedback, and it’s something we’re actively taking into consideration as we work on future versions of Bird Buddy!

  Answered 11 months ago by Bird Buddy

  
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Q: QuestionI bought this for my father for Easter. He loved it…until they upgraded their internet to 5G, not it doesn’t work! A free update should be offered. We’ve searched online for an answer, without any resolution.We’re pretty upset.😠

Asked 1 year ago by Jessie.

• A:Answer Hello Jessie! Thank you for your message. I'm sorry to hear that your father is unable to enjoy his Bird Buddy anymore. The good news is that this issue can be resolved by adjusting some settings in your router. Our agents are available to guide you through the process. Please open a ticket here: https://support.mybirdbuddy.com/hc/en-us/requests/new

  Answered 1 year ago by Bird Buddy

  
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Q: QuestionMy daughter just bought one for my husband for Christmas and the squirrels went after all the seeds and broke the feeder 😡

Asked 2 years ago by Birdbuddy.

• A:Answer Hang on a pole that has a squirrel baffle installed.

  Answered 2 years ago by user182749

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Q: QuestionIs this camera compatible with a 5g network

Asked 2 years ago by Charlie.

• A:Answer No. Per the mybirdbuddy website: Connectivity 802.11 b/g/n Wifi connection @2.4 GHz plus Bluetooth

  Answered 1 year ago by Anonymous

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Q: QuestionIs this smart bird feeder compatible with the Kindle Fire?

Asked 1 month ago by rwj02201957.

Q: QuestionHow hard is it to connect the solar panel to the camera? I have a bit of arthritis which makes some fine work difficult.

Asked 10 months ago by Babs.

• A:Answer Great question! Connecting the solar panel is a quick process - it plugs into the charging port on the back of the camera. It just takes a bit of care to line things up, but no tools are needed. Let us know if you need any help!

  Answered 10 months ago by Bird Buddy

  
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Q: QuestionDoes it work with Kindle Fire? I assume it will since it's built on Android, but want to be sure before purchasing.

Asked 11 months ago by WileE.

• A:Answer Thanks for your question! 🐦 Kindle Fire runs on Fire OS, which is a modified version of Android. While some apps can be transferred onto a Kindle, the Bird Buddy app isn’t officially supported and may not work reliably. For the best experience, we recommend using an Android or iOS device.

  Answered 11 months ago by Bird Buddy

  
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