A:AnswerThank you for your question. The issue you are describing may be warranty-related. We would appreciate the opportunity to work with you regarding the issue you have experienced with the coffee maker. We ask that you please contact our Consumer Service Center at 1-800-231-9786. You may additionally contact our offices online by visiting www.prodprotect.com.
A:AnswerI use a brownish paper filter and make sure that it's not turned down on any of the corners. This filter makes better flavored coffee and is a bit stronger so it may help keep the grounds from turning over.
A:AnswerThank you for your interest in this Black + Decker coffee maker. The display of this coffee maker is LED and the numbers do illuminate. If you need further assistance, I’d be happy to help! Please contact us at [email protected] and reference 41925964 so that we may better assist you.
A:AnswerThank you for your interest in these Black + Decker coffee maker. While some of our models have an option to change the strength of the brewing, Black + Decker coffee makers do not feature an option to change the brewing temperature of the coffee. If you need further assistance, I’d be happy to help! Please contact us at [email protected] and reference 41917024 so that we may better assist you.
A:AnswerThank you for your question. The carafe is a replaceable part, but the trouble you are having with it may be a warranty issue. Please visit us at www.ProdProtect.com or contact our Consumer Care Line at 1-800-231-9786 so we can better assist you.
A:AnswerThank you for your question. A small dot in the upper left corner of the digital display indicates p.m. Here is a link for this model's use and care manual:
http://useandcaremanuals.com/pdf/DCM2160%20Series_IB_Revision.pdf
A:AnswerThis coffee maker turns off automatically after 2 hours (120 minutes). It will not signal that it has turned off (no beep), but it does and it's a nice safety feature when I forget to turn it off.
