“I just cleaned the machine and ran a couple of carafe pots full of water to rinse per instructions. However, after filling the water dispenser again, the 20oz cup option will not work to rinse that part. The pot makes a "rubbing" type noise..”
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It sounds like it is defective. Try to unplug it..leave it sit for a moment and plug it in again and see if that works. Next option call customer support.
Sorry, there was a problem. Please try again later.Thank you for your question, Kathy. What you’ve described may be a warranty issue. Please visit us at www.ProdProtect.com/applica or contact our Consumer Care Line at 1-800-231-9786 so we can address your concerns.
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