Questions & Answers

Q: QuestionWhat is the cooking surface area of the griddle?

• A:Answer The cooking surface area is 613 square inches.

Q: QuestionIs the griddle pre-seasoned?

• A:Answer This griddle does not come pre-seasoned.

Q: QuestionCan the griddle be used with natural gas?

• A:Answer This griddle can be used with natural gas as it is compatible with a fuel conversion kit.

Q: QuestionHow many BTUs does the griddle produce?

• A:Answer The griddle has a powerful 45,000 BTUs that heats the 613 square inches of cooking space.

Q: Questionwhat conversion kit for propane to natural gas

Asked 2 months ago by richard.

• A:Answer Hello thank you for contactign Balcstone Prodcuts. You can use the 5249 converson kit or 5395 converson kit. Please let us know if you have any further questions.

  Answered 2 months ago by Blackstone Support

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Q: QuestionIs this flat top grill only 31.25" wide (including shelves)? If so, how big is the flat top cooking surface?

Asked 2 months ago by randy.

• A:Answer Hello Thank you for the question! Our 28 in griddle top Cooking Surface: 28 3/4" W x 18 1/4" D. Please let us know if you have any further questions.

  Answered 2 months ago by Blackstone Support

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Q: QuestionDose this have the same features as the 28XL?

Asked 4 months ago by Anonymous.

• A:Answer We are not sure what features you are referring to. Reach out to us directly and we can answer your questions. Please contact us at [email protected] or via phone at (435) 252-3030 Ext. 1. Our business hours are 7 AM to 5 PM MST, Monday through Friday.

  Answered 3 months ago by Blackstone Support

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Q: QuestionAre you able to take the flat surface (griddle top) off and put in grill racks?

Asked 4 months ago by Noe.

• A:Answer Unfortunately you cannot use grates with this griddle base.

  Answered 4 months ago by Blackstone Support

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Q: QuestionDoes this grill come with a cover?

Asked 5 months ago by Vince.

• A:Answer This unit does not come with a soft cover.

  Answered 5 months ago by Blackstone Support

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