“Just bought this unit and checked to make sure filters are right. Plugged it in and nothing lights up. My husband or I can't get it to connect to the wifi app. Is the unit defective?”
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Hi Ang, we are sorry to hear about this issue. It does sound as though your 280i may be defective. Please e-mail [email protected] or call our Customer Experience line at 1(888) 258-3247. Our hours are Monday - Friday, 8:00 AM - 5:00 PM CST (with the exception of US holidays). One of our Customer Experience Agents will be happy to help.
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