Questions & Answers

Q: QuestionWhat is the screen size of this phone?

• A:Answer The moto g play 2024 has a 6.5-inch display screen.

Q: QuestionWhat type of charging port does this phone use?

• A:Answer The moto g play 2024 uses a USB-C port for charging and data transfer.

Q: QuestionIs this phone water-resistant?

• A:Answer Yes, this phone is water-resistant up to 10 feet.

Q: QuestionDoes this phone have wireless charging capabilities?

• A:Answer Yes, the moto g play 2024 supports wireless charging.

Q: QuestionWhat is the resolution of the phone's display?

• A:Answer The moto g play 2024 has a screen resolution of 1570 x 720.

Q: QuestionHow much internal storage does the phone have?

• A:Answer This phone comes with 64GB of built-in storage.

Q: Questiondoes this phone work right off the bat? like can i download apps and stuff i don' need any data cause i will be connecting this phone to my houses Wi-F but i just wanna know if i have to do something so that this phone actually works as soon as i buy it.

Asked 11 months ago by Jones.

• A:Answer yes, it can be used on wifi. I did this at first before activating my phone with the service. Boost service is actually decent,

  Answered 10 months ago by Joel

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Q: QuestionCan I buy b this phone and use it with my SIM card when in go back to Mexico?

Asked 11 months ago by Lily.

• A:Answer You have to have a boost mobile mexico plan

  Answered 10 months ago by Joel

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Q: QuestionCan I buy this phone and use my current carrier, q Link wireless?

Asked 11 months ago by Carl.

• A:Answer No, You have to use boost mobile.

  Answered 10 months ago by Joel

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Q: QuestionCan I use this for Trac Fone? I have a year paid up and many thousands of minutes. Battery died and now I need a new phone.? ????? Thanks. 😊

Asked 11 months ago by Tiger.

• A:Answer No, it is locked to Boost network.

  Answered 10 months ago by Joel

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Q: QuestionCan I purchase this phone with SIM card and use prepaid phone card, so I don’t have to make monthly payments?

Asked 1 year ago by Anonymous.

• A:Answer You can buy a SIM card and use it normally like other phones

  Answered 10 months ago by PhuongTVerified Purchase

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Q: QuestionCan I just buy this phone and then use any Boost plans on it ? Like the $15 New Customer Plan ?

Asked 1 year ago by Customer.

• A:Answer Hi there! Yes, you can pair this phone with any Boost plans available online through the activation process. You can't pair a SIM Kit with devices, but we have a great value $15 plan available to customers!

  Answered 1 year ago by Boost Mobile

  
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Q: Questionis it OEM unlockable?

Asked 6 days ago by Anonymous.

• A:Answer Hi! Since this device is a Boost Mobile prepaid phone, it's carrier-locked by default, and OEM unlocking is typically disabled out of the box. Boost requires 12 months of active service before a device becomes eligible for unlocking. Even after that, OEM unlock availability depends on Motorola's policy for that specific model—not all carrier versions support bootloader unlocking. So, while it's technically possible after the device is unlocked, it's not guaranteed.

  Answered 4 days ago by Boost Mobile

  
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Q: Questioncan i bring my phone number with me?

Asked 1 week ago by m.

• A:Answer HI m, You can! When you work through the activation process you'll have the option to bring you number or select a new one. You'll need to contact your current carrier to get your account number and port pin!

  Answered 1 week ago by Boost Mobile

  
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Q: QuestionCan the phone do international calls.

Asked 2 weeks ago by Janely.

• A:Answer Yes, the moto g play 2024 can make international calls, but only if you have an international calling plan added to your Boost Mobile account. Boost offers international add-ons that allow you to call specific countries. You can check with our customer service or log into your account to view available international calling options.

  Answered 2 weeks ago by Boost Mobile

  
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Q: QuestionJust to make sure -- when data card is purchased and applied, will the phone work well for text messages and calls?

Asked 3 weeks ago by DK.

• A:Answer Yes!

  Answered 2 weeks ago by user949309Verified Purchase

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Q: QuestionWill the phone have its own new unique phone number?

Asked 3 weeks ago by DK.

• A:Answer Yes!

  Answered 2 weeks ago by user949309Verified Purchase

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Q: QuestionWill I be able to use this phone in China?

Asked 1 month ago by Q2BB37.

• A:Answer The Boost Mobile moto g play 2024 (64GB, Black) is locked to Boost Mobile’s U.S. network and will not work in China unless It’s unlocked

  Answered 1 month ago by Boost Mobile

  
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Q: QuestionDo I have to have money for this phone to work? Like do I have to pay after already purchased for it to work?

Asked 1 month ago by Anonymous.

• A:Answer It will work with wifi but if you want data and to make phone calls yes you will have a monthly payment for the service but it’s not expensive at all!

  Answered 2 weeks ago by user949309Verified Purchase

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Q: QuestionCan you face time with this phone on a pre paid SIM card

Asked 2 months ago by Zip.

• A:Answer Hi Zip, You can't FaceTime, but you can use other video calling apps that are compatible with Motorola phones!

  Answered 2 months ago by Boost Mobile

  
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