Questions & Answers

Q: QuestionHi, I can select the cycle but the light flashes and the dishwasher won't start. Any idea what to do or what it means?

Asked 6 years ago by Jylandry.

• A:Answer Ours starts when you hold the start button for three seconds. So, we push "on", auto and hold start for three seconds.

  Answered 6 years ago by NancyVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe specs for this model say "app controlled" yes. What app, and how is it controlled? as in Wi-fi? seen other 'app controlled models and they made it a bigger selling point.

Asked 6 years ago by stever.

• A:Answer This model is NOT app controlled, verified on the Bosch website.

  Answered 6 years ago by MargieVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionMy current Bosch dishwasher's control lights stay on after the cycle is complete. Do all the cycle control lights shut off when the cycle is complete?

Asked 7 years ago by JJ.

• A:Answer An estimated time it will take for the cycle flashes prior to pressing start. Once cycle is done the timer is 0:00. Once you open and close the door, the estimated time is back to flashing (it is assuming clean dishes are out and it has been reloaded). If you don’t want the lights flashing when not in use you need to press the on/off button to shut it off.

  Answered 7 years ago by ValerieVerified Purchase

  Helpful (11)Unhelpful (7)ReportAnswer this questionShow more answers (2)

Q: QuestionI cannot figure out how to reset the dishwasher. I want it to go back to it's default wash cycle from the beginning. I read that you are to hold the START button for a few seconds with the door open. Does not work, still shows about one hour remaining

Asked 7 years ago by Tom.

• A:Answer Hi Tom. Thank you for your question. Please call our Customer Support Team at 1-800-944-2904. They can help you resolve this issue.

  Answered 7 years ago by BoschAppliancesUSA

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do I change the wash cycles? I assumed I could push the button I want. However I can’t change from heavy to auto.

Asked 7 years ago by kitty.

This question was asked about the related product: Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White

• A:Answer you change the cycle before you start the machine

  Answered 6 years ago by Anne

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this model have a water hardness sensor? Does it adjust to the water hardness automatically?

Asked 1 year ago by donpata.

• A:Answer Hi donpata, thanks for your question and interest in model # SHEM63W55N. This dishwasher is not equipped with a hard water sensor or a water softener.

  Answered 1 year ago by BoschAppliancesUSA

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionInstallation question. My dishwasher is hard wired. Will installers hook it up?

Asked 1 year ago by Anonymous.

• A:Answer Dear Valued Bosch Customer, thanks for your question and interest in model # SHEM63W55N. For questions or concerns about your product delivery or installation, please call The Best Buy Support Line at 1-888-237-8289. Thank you.

  Answered 1 year ago by BoschAppliancesUSA

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this model have a self cleaning filter?

Asked 1 year ago by Mon.

• A:Answer No

  Answered 1 year ago by MemawVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it available with a towel bar handle and top mounted controls?

Asked 2 years ago by Kit.

• A:Answer Hi Kit, thanks for your question and interest in Bosch products! The 300 Series model #SHX53CM5N has a bar handle and top controls.

  Answered 2 years ago by BoschAppliancesUSA

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much does the installation kit for a 300 series Bosch dishwasher cost?

Asked 2 years ago by Anonymous.

• A:Answer Hello and thank you for your question. To confirm pricing and availability of accessories we would invite you to contact your local dealer location directly.

  Answered 2 years ago by BoschAppliancesUSA

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a wine rack feature

Asked 2 years ago by Anonymous.

• A:Answer Hello, wine glasses can be placed in the upper rack for easy washing. Thank you!

  Answered 2 years ago by BoschAppliancesUSA

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this dishwasher fingerprint resistant?

Asked 2 years ago by Anonymous.

• A:Answer Hi, thanks for your question and interest in model SHEM63W55N. There is no anti-fingerprint coating on this dishwasher model.

  Answered 2 years ago by BoschAppliancesUSA

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI bought this dishwasher 12/29/2020. There is always a film in the tub, despite the fact that I clean all parts regularly and use the proper detergent and rinse aid. I had a service person out here. Problem remains SOAPY dishes!

Asked 2 years ago by Steve.

• A:Answer I can't solve your problem, but notice the same thing on Quickwash cycle with Cascade detergent. Full length wash seems a little better. I just grin and bear it, and don't seem to be getting acutely ill from the soap film, though I worry about the chemicals I might being ingesting on a daily basis in small quantities cumulatively doing harm, and if I had children or were younger I would worry more about this.

  Answered 2 years ago by MathewNVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes bosch shem63w55n come in black?

Asked 2 years ago by Jeanann.

• A:Answer Hi Jeanann, thanks for your interest in dishwasher SHEM63W55N. This model also comes in black under the model SHEM63W56N. For availability, please contact your local Best Buy dealer.

  Answered 2 years ago by BoschAppliancesUSA

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat additional parts are needed to install this washer?

Asked 2 years ago by Bwright.

• A:Answer No other parts needed to install, but you do need to purchase the installment kit that comes with it.

  Answered 2 years ago by MichaelMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it normal for the Speed60 cycle to be noticeably louder than the Normal cycle? Installed 2 days ago and just trying out the different cycles. The Normal cycle was almost silent but now the Speed60 is reminding me of the dishwasher I replaced sound-wise

Asked 2 years ago by Christine.

• A:Answer Due to having to work twice as fast in the wash cycle than normal, the sound decibels go up.

  Answered 2 years ago by Smoothie

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat is the quickest cycle time?

Asked 2 years ago by steph.

• A:Answer Hi steph, thanks for your question and interest in model SHEM63W55N. The quickest cycle is the Speed60™ cycle which is 60 minutes.

  Answered 2 years ago by BoschAppliancesUSA

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow tall of a pot will fit on the bottom rack?

Asked 2 years ago by Anonymous.

• A:Answer 10"-12"

  Answered 2 years ago by StuGotzVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat are the dimensions of the box this unit comes in? I want to make sure it will fit in my car when I pick it up.

Asked 2 years ago by Armen.

• A:Answer Hi Armen, thanks for your question and interest in model SHEM63W55N. Please contact your local Best Buy store to find out product packaging dimensions. This information is not available on our website because the size of product packaging may vary from store to store. Therefore, the best way to obtain accurate information is to contact your local store directly.

  Answered 2 years ago by BoschAppliancesUSA

  
  Helpful (0)Unhelpful (0)ReportAnswer this question