Questions & Answers

Q: QuestionWhat are the FlexSpace Tines, and how do they enhance loading flexibility?

• A:Answer The FlexSpace Tines are unique tines in the dishwasher that can be folded down every other tine in one simple step. This feature allows users to fit their largest and bulkiest items more easily, enhancing loading flexibility and accommodating various dishware sizes and shapes.

Q: QuestionWhy is a dishwasher hookup kit essential for installation, and where can I purchase it?

• A:Answer A dishwasher hookup kit is essential for installation as it provides the necessary connections for water supply and drainage. Without it, the installation process cannot be completed. You can purchase a dishwasher hookup kit from the accessories section on the same page where you found the product.

Q: QuestionHow does the Favorite button simplify the selection of preferred wash cycles?

• A:Answer The Favorite button on the control panel of the Bosch 300 Series dishwasher allows users to save and access their preferred cycle and option combinations with a single touch. This simplifies the selection process by eliminating the need to manually select the desired settings each time. Users can preset their favorite cycle/option combo in the Home Connect app and easily activate it with the Favorite button.

Q: QuestionHow does the AquaStop 24/7 leak protection system ensure safety and peace of mind?

• A:Answer The AquaStop 24/7 leak protection system in Bosch dishwashers features sensors that automatically stop water intake and activate the drain pump if a potential leak is detected, providing continuous protection against water damage, even when you're away from home. This advanced system ensures safety and peace of mind by preventing leaks and potential water- related accidents.

Q: QuestionHow does the RackMatic feature accommodate tall items, and what are its different height adjustments?

• A:Answer The RackMatic feature in the Bosch 300 Series dishwasher accommodates tall items by easily adjusting to three different heights. It offers up to nine separate rack positions, allowing taller items like stemware to fit in the middle rack while leaving ample space for pots and pans below.

Q: QuestionWhat is the purpose of the InfoLight indicator, and how does it enhance the user experience?

• A:Answer The InfoLight indicator on the Bosch 300 Series dishwasher shines a red beam on the floor to indicate when the dishwasher is running. This is particularly useful in open-concept kitchens or when the dishwasher is located in a hard- to-see area, as it provides a visual cue that the dishwasher is in operation.

Q: QuestionHow does the PrecisionWash feature ensure efficient cleaning in this dishwasher?

• A:Answer The PrecisionWash feature in Bosch dishwashers utilizes intelligent sensors to continually scan and monitor the progress of dishes throughout the wash cycle. These sensors detect the level of soil and adjust the water pressure and spray pattern accordingly, ensuring that every item in every load receives a targeted and efficient clean. The powerful spray arms work in conjunction with the sensors to ensure that all dishes, regardless of their position or shape, are thoroughly cleaned.

Q: QuestionWhat advantages does Wi-Fi enabled Home Connect offer, and how does it enhance the cleaning experience?

• A:Answer Wi-Fi enabled Home Connect offers personalized app features like Smart Cycle, hands-free voice control with Amazon Alexa or Google Home, and additional cycles and options. It enhances the cleaning experience by allowing users to customize their dishwashing cycles, monitor the progress of their dishes, and access extra features and options.

Q: QuestionWhat is the purpose of the Machine Care cycle, and how does it maintain the dishwasher's interior?

• A:Answer The Machine Care cycle is designed to maintain the interior of the Bosch 300 Series dishwasher by removing grease and limescale buildup. To use this cycle, a cleaning/descaling agent is added to the dishwasher, and the cycle is run. This helps to keep the dishwasher clean and functioning properly.

Q: QuestionHow does the sanitization option contribute to hygiene in this dishwasher?

• A:Answer The Sanitization option in the Bosch 300 Series dishwasher eliminates up to 99.9% of bacteria, meeting NSF requirements for sanitization. This ensures hygienic dishwashing by effectively removing harmful microorganisms, promoting a cleaner and safer environment.

Q: QuestionWhat are the advantages of having a beautiful stainless steel interior in the dishwasher?

• A:Answer The advantages of having a beautiful stainless steel interior in the dishwasher are: - Sleek and durable: The stainless steel tub is sleek and durable, ensuring longevity and a high-quality appearance. - Easy cleaning: The stainless steel interior can be easily cleaned and maintained, making it convenient for regular upkeep. - Aesthetic appeal: The stainless steel interior adds to the overall aesthetic appeal of the dishwasher, enhancing the kitchen's visual design.

Q: QuestionWhat is the correct manner to install the drain hose, behind/on the back of the dishwasher or under the dishwasher? Thank you.

Asked 1 year ago by Cachita.

• A:Answer Hi Cachita, thanks for your question regarding model # SHS53CD2N. Please refer to the installation manual for how to properly install the drain hose. Here is a link to the instructions: https://media3.bsh-group.com/Documents/9001831461_A.pdf. If you have any additional questions, please call our Customer Support team at 1-800-944-2904. Thank you.

  Answered 1 year ago by BoschAppliancesUSA

  
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Q: QuestionWhy is my new dishwasher wet after using with extra dry? Does this model have a dry heating element? What is the correct location of drain hose, back or under washer?

Asked 1 year ago by Cachita.

• A:Answer Hi Cachita, thanks for your question and interest in model #SHS53CD2N. All Bosch dishwashers use a condensation drying process. Instead of utilizing a heating element at the bottom of a dishwasher, condensation drying involves a number of dishwashing elements that work together to efficiently dry your dishes. Condensation drying is more hygienic and energy efficient than drying with a heating element. Additionally, since Bosch dishwashers do not use a heating element, your plastics are safe in the lower rack.

  Answered 1 year ago by BoschAppliancesUSA

  
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Q: Question.Got the Bosch white Model:SHS53CD2N and I am upset. Inside of the dishwasher is still wet even when I use the extra dry heat option in auto or normal. Anything I can do? If I move the mid rack down, the dishes bump into spray arm. Paid 999. Any advice?

Asked 1 year ago by Cachita.

• A:Answer Hi Cachita, thanks for your question regarding model # SHS53CD2N. We are sorry to hear that you are experiencing drying issues. Here are some tips that should help: 1) Fill the rinse compartment with Jet-Dry. 2) Adjust rinse aid to dispense amount according to the water type in your area. 3) Use Heavy, Auto or Normal cycle(s) with Sanitize or Extra-Dry option(s). If you have any additional questions, please feel free to call our Customer Support team at 1-800-944-2904.

  Answered 1 year ago by BoschAppliancesUSA

  
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Q: QuestionIs it easy to remove and clean the filter?

Asked 1 year ago by Merma.

• A:Answer Hi Merma, thanks for your question. Yes, the filter should be easy to remove and clean. If you are having any trouble, please refer to your use and care manual or call our Bosch Customer Support team at 1-800-944-2904. Thanks.

  Answered 1 year ago by BoschAppliancesUSA

  
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Q: Questionare the spray arms of this dishwasher metal or plastic?

Asked 1 year ago by Anonymous.

• A:Answer Hi, thanks for your question. The spray arms on model SHS53CD2N are made of durable plastic.

  Answered 1 year ago by BoschAppliancesUSA

  
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Q: QuestionWhat is the weight capacity of the "middle" rack? We have heavy glasses and dishes, and a different high end brand is on its 3rd replacement middle rack in 5 years.

Asked 1 year ago by idontspeakmonkey.

• A:Answer Hi idontspeakmonkey, thank you for your question and your interest in Bosch products. While we don't have a specific weight limit available for the upper rack of model #SHS53CD5N, as a general guideline, the upper rack is typically designed to hold lighter items such as glasses, cups, and small plates. It's important to avoid overloading the rack to ensure proper cleaning and prevent any potential damage. If you have any further questions or concerns, please don't hesitate to reach out to our customer care team at 1-800-944-2904. We are here to assist you and address any concerns you may have. Thank you for considering Bosch.

  Answered 1 year ago by BoschAppliancesUSA

  
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Q: QuestionDoes the white version of this dishwasher have the third rack? it's a little unclear. It says third rack, but photos of interior do not show a third rack the way the stainless steel version does.

Asked 1 year ago by PN.

• A:Answer Hi PN, thanks for your question and interest in model SHS53CD2N. The white version of this dishwasher has all of the same features as the Stainless Steel version including the 3rd rack.

  Answered 1 year ago by BoschAppliancesUSA

  
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