I looked the plug and read the instruction book, it is clarified for 240v. I went the BestBuy store in Guelph, and talked to the sale associate, they appeared have no idea about the voltage. The costumer associate mentioned the washer has to plug into the dryer in order to make it work. My husband is very mad of me for purchased this product from BestBuy, which I think is a reputed store. I am very frustrated as we get help to pick up the machine, too much work even for a return. Very frustrated and mad.