Questions & Answers

Q: QuestionAre the doors of this refrigerator designed to close softly?

• A:Answer Yes, all drawers and doors feature soft-close technology.

Q: QuestionDoes this refrigerator have a fast freeze option?

• A:Answer Yes, this refrigerator has a quick freeze option.

Q: QuestionDoes this refrigerator have a deli meat drawer?

• A:Answer Yes, this refrigerator has a deli meat drawer.

Q: QuestionDoes this refrigerator have a quick freeze option?

• A:Answer Yes, this refrigerator has a quick freeze option.

Q: QuestionIs this refrigerator Energy Star certified?

• A:Answer Yes, this refrigerator is Energy Star certified.

Q: QuestionHow many pounds of ice can this refrigerator make per day?

• A:Answer This refrigerator can make up to 5.5 lbs of ice per day.

Q: QuestionDoes this refrigerator have a deli meat drawer?

• A:Answer Yes, this refrigerator has a deli meat drawer.

Q: QuestionMost 'Counter Depth' refrigerators are 24" deep, this one says 31" deep. Is that a misprint or is it really 31" deep. Also, I would like to confirm that it has glass shelves. Thank you

Asked 4 years ago by Anonymous.

This question was asked about the related product: Café - 33 in. Wide 18.6 Cu. Ft. French Door Counter-Depth Smart Refrigerator, Customizable - Stainless Steel

• A:Answer We certainly understand your concern and would love to assist you! Your interest in this great refrigerator is truly appreciated. Yes, the total depth of this refrigerator is 31". Without the handles, the depth is only 29". The depth with door open 90° is 42". And yes, it does feature glass shelves in the fresh food section. We hope this helps! Do let us know if you have any further questions or concerns as we are always here to for you. -Chris@Café

  Answered 4 years ago by Cafe Appliances

  
  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the height of 69 7/8 just for the front for a hinge or is it that high the whole way back on the Cafe 18.6 Cu. Ft. ?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Café - 33 in. Wide 18.6 Cu. Ft. French Door Counter-Depth Smart Refrigerator, Customizable - Matte Black

• A:Answer Hello there, thank you for taking the time to reach out with this excellent question. The height to the top of the hinge is 69.75 in and the height to the back of the case is 68.625 in. However, we also require an inch of air clearance from the top of the hinge. We hope this clears things up for you! -Elliot@Cafe

  Answered 3 years ago by Cafe Appliances

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the refrigerator come with handles? I noticed there is a handle choice. I want to ensure the refrigerator I purchase has handles.

Asked 4 years ago by Kitty.

This question was asked about the related product: Café - 33 in. Wide 18.6 Cu. Ft. French Door Counter-Depth Smart Refrigerator, Customizable - Stainless Steel

• A:Answer Hello, thank you for your question and interest in this great refrigerator! Yes, this unit comes standard with stainless steel handles. However, you can purchase another handle kit in a different color if desired. For your information, the Brushed Black kit part number is CXMA3H3PNBT, the Brushed Bronze kit part number is CXMA3H3PNBZ, and the Brushed Copper kit part number is CXMA3H3PNCU. We hope this helps! Please don't hesitate to reach out with any further questions or concerns you may have. -Chris@Café

  Answered 4 years ago by Cafe Appliances

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat kind of screwdriver I need to have for my refrigerator GE Cafe - 18 Cu. Ft. Fench Door Counter - Depth. To tight the handles. Your technician came to do it in tha past but if I can do . No need for have them come to do for that. CWE19SP4NW2

Asked 5 years ago by dany.

This question was asked about the related product: Café - 33 in. Wide 18.6 Cu. Ft. French Door Counter-Depth Smart Refrigerator, Customizable - Stainless Steel

• A:Answer Hello - Thank you for your question. To tighten the handles, a 1/8" Allen wrench is needed. We hope this helps. Thanks for checking! Olga@Cafe

  Answered 5 years ago by Cafe Appliances

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionThe photos show that there is a water dispenser inside, but this feature is not listed in the specs. Is it or isn’t it included?

Asked 5 years ago by Jeff.

This question was asked about the related product: Café - 33 in. Wide 18.6 Cu. Ft. French Door Counter-Depth Smart Refrigerator, Customizable - Matte Black

• A:Answer Hello Jeff, thank you for your question. There is an internal water dispenser for this refrigerator. We sincerely apologize for any inconveniences this may have caused. Please feel free to reach out should you have any further questions or concerns. -Chris@Café

  Answered 5 years ago by Cafe Appliances

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow big of a problem is it to take the doors and drawers off so It can slide through a 27 inch opening ?

Asked 6 years ago by 4kayak2.

This question was asked about the related product: Café - 33 in. Wide 18.6 Cu. Ft. French Door Counter-Depth Smart Refrigerator, Customizable - Stainless Steel

• A:Answer The door comes with removal instructions on a sticker. A Phillips screwdriver and removal of two flip up quick releases and the doors come right off. The drawer takes a 10mm and four bolts. It is simple if you just pay attention to what screws go where, when reassembling it.

  Answered 6 years ago by JoshoVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThis is an observation. I had this fridge at my last house, but in my new house I have the shorter and deeper French door fridge. I am astonished at how much better the tall one is. Am saving for the tall one again! Better organization; less food waste.

Asked 6 months ago by KitchenGirl.

• A:Answer Thank you for your interest in our refrigerator products. For any product-related inquiries, please feel free to call Customer Care Team at 1-800-944-2904 for real-time support. Thank you.

  Answered 6 months ago by BoschAppliancesUSA

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHave you fixed the high pitch compressor squeal that drives my wife crazy ?????????????????

Asked 8 months ago by Bartman.

This question was asked about the related product: Café - 33 in. Wide 18.6 Cu. Ft. French Door Counter-Depth Smart Refrigerator, Customizable - Matte Black

Q: QuestionDepth to counter

Asked 10 months ago by Steve.

• A:Answer Hi, thank you for your question. The depth of this unit without the doors is 24". We hope this helps!

  Answered 10 months ago by BoschAppliancesUSA

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWe just installed a whole-home water filtration system, so we need to replace the filter in this refrigerator with a bypass plug. Is it true that I can call 1-800-GECARES and get one at no charge? Does this refrigerator require a plug with a RFID chip?

Asked 1 year ago by CKP.

This question was asked about the related product: Café - 33 in. Wide 18.6 Cu. Ft. French Door Counter-Depth Smart Refrigerator, Customizable - Stainless Steel

• A:Answer You certainly can call our 1-800-GECARES number to get a bypass plug sent to you at no charge! You can also reach out to us on Facebook or Instagram, and we'd be happy to get one sent your way. We recommend using our Cafe Appliances bypass plug to ensure the best performance for your refrigerator. -Kacie@CafeAppliances

  Answered 1 year ago by Cafe Appliances

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI would like to place this refrigerator next to a wall. What is the width with both doors opened to 90 degrees?

Asked 1 year ago by Robby.

This question was asked about the related product: Café - 33 in. Wide 18.6 Cu. Ft. French Door Counter-Depth Smart Refrigerator, Customizable - Stainless Steel

• A:Answer The width of this beautiful refrigerator with the doors open to 90° is 40 1/2". While a 90° door opening will allow you to access the foods in the bins and full-width deli tray, you will not be able to remove the bins and deli tray without an additional clearance of approximately 17" on the side adjacent to the wall.

  Answered 1 year ago by Cafe Appliances

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the built-in water filter work for both the water and the icemaker, or just the water?

Asked 1 year ago by JK.

This question was asked about the related product: Café - 33 in. Wide 18.6 Cu. Ft. French Door Counter-Depth Smart Refrigerator, Customizable - Stainless Steel

• A:Answer Yes, the fridge filter does filter the water that goes to the ice maker and water dispenser.

  Answered 1 year ago by Cafe Appliances

  
  Helpful (0)Unhelpful (0)ReportAnswer this question