“My bass module is not functioning. Indicator light still off even though the system is plugged to a power source. Thanks”

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• Check To make sure your HDMI cable is in the right one in back of your TV. I had this issue. I believe it is HDMI 4? But instructions actually tell you which one. It will not work in any of the otherHDMI 1,2

  Answered by mckenznet007 6 years ago

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• Hi there, Thanks for your question! Please try a different power outlet as well as a different power cable.

  Answered by Bose Support 6 years ago

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