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I am having this trouble on my 300. White light is on in the back. It might have sound for a bit then nothing. I even bought the 3.5mm cod to connect it to the sound bar. Same thing. I've never used the app.
Sorry, there was a problem. Please try again later.Hello there, Thanks for reaching out and sorry you're having trouble! Please try to reset your Bose product by disconnecting its power cord for 30 seconds to see if that helps. If you need further assistance, please feel free to reach out to us by clicking here: https://bose.life/2v8YQJ0 Thanks again, Mohsin - Bose Support
Sorry, there was a problem. Please try again later.Have you checked to see if your bass is still enabled on your app? If it is I would try disabling it and then enabling it again. Hope this works
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