“With Mac El Capitan the connection to usb (Companion 5) mysteriously won't work at times. Sometimes there is no sound when I first start my music player or YouTube video, and sometimes the sound converts back to my iMac's internal speakers while playing.”

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• Check to see If midi is set to use comp5 as n your midi settings

  Answered by Glamdrain 8 years ago

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• Based on your description of this issue, we'd like to look at the settings on the Mac with you to ensure a consistent performance with USB audio. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.

  Answered by Bose Support 9 years ago

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