“We use these in an open environment. We are constantly receiving complaints from folks on the other end of the conversation about ambient conversations and surrounding noise. No way to adjust mic sensitivity? No ability to connect a separate mic?”

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• Hi Tommyboy0124, thank you for your question. If you are experiencing issues with the microphone I would recommend reaching out to your local technical support team.

  Answered by Bose Support 6 years ago

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• It has 3 levels of cancellation. Can not connect another micorphone. The cancellation is excellent.

  Answered by emanuek 6 years ago

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• Very good product

  Answered by Bose 6 years ago

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