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The sound will be better if you have turned them on while the headphones are wired. The sound is best when they are operated in a powered mode.
Sorry, there was a problem. Please try again later.Hi Rosey, Thanks for reaching out! For troubleshooting steps and more information I would suggest that you reach out to Bose customer support, you can use this link - http://bose.life/2zw8UMT. Just select your country and scroll down to where you see "contact us". Support will be able to help you from there! I hope that you have a great day and please take care! - Shiloh
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