A:AnswerIt does address that issue quite admirably. I had that problem with the previous product also. I even expressed it in a review. I must say someone was listening and it was taken seriously.
A:AnswerOnly Bose knows this answer and they haven't released a roadmap for firmware updates. Given that they're now focused on the Ultra earbuds, instead of releasing the aptX update for the QC Earbuds II, I think it's safe to say that a firmware update for the QC Earbuds II is at least 6-12 months away if at all.
A:AnswerThe call quality is amazing. My wife could not even tell I was wearing the Earbuds. I was at work with a lot of ambient noise. Greatly improved over the old version.