Questions & Answers

Name: Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Brand: Bose
SKU: 12563904
Price: 149 USD
Availability: InStock
Rating: 4.3 (4190 reviews)

Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone

Model:: 870730-0020; |
SKU:: 12563904

User rating, 4.3 out of 5 stars with 4190 reviews.

Save $70.99

$219.99

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QuestionDoes this version correct the crackling issue reported in many reviews of the previous product?
Asked 3 years ago by Bosecustomer.
- Answer It does address that issue quite admirably. I had that problem with the previous product also. I even expressed it in a review. I must say someone was listening and it was taken seriously.
  Answered 3 years ago by StaceyG
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QuestionWhen is the next firmware update being released? I have read on Reddit that the next one will come with a true off mode for longer run time and no wind noises. I hope it will fix connection issues. They said, it would be released April 2023.
Asked 2 years ago by Rainer.
- Answer Only Bose knows this answer and they haven't released a roadmap for firmware updates. Given that they're now focused on the Ultra earbuds, instead of releasing the aptX update for the QC Earbuds II, I think it's safe to say that a firmware update for the QC Earbuds II is at least 6-12 months away if at all.
  Answered 2 years ago by Pablo
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QuestionHow is the call quality on these? I own many BOSE products, but I had to return the first generation of these earbuds, because noise canceling was non-existent, and callers were barely able to hear me.
Asked 3 years ago by Sue509.
- Answer The call quality is amazing. My wife could not even tell I was wearing the Earbuds. I was at work with a lot of ambient noise. Greatly improved over the old version.
  Answered 3 years ago by Sailor93
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QuestionHow long before they start losing battery life. I have the previous generation of these and before a they were a year old they would only play for about a half hour on a charge. (Wasn’t playing them loud could have them in and still hold conversation)
Asked 3 years ago by Gh0st.
- Answer Lasted long.
  Answered 2 years ago by DrRJ
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QuestionCan I turn the noise cancelling off? There is static in the buds with no sound. The aware mode goes bizarre when driving with an open window or outside with wind. I have read, this is coming in April 2023, but where is it?
Asked 3 years ago by Rainer.
- Answer There are 5 different levels of noise canceling available that can be changed.
  Answered 2 years ago by DerekC
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Showing 101-105 of 105 questions

Questions & Answers

Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone

Q: QuestionDoes this version correct the crackling issue reported in many reviews of the previous product?

Q: QuestionWhen is the next firmware update being released? I have read on Reddit that the next one will come with a true off mode for longer run time and no wind noises. I hope it will fix connection issues. They said, it would be released April 2023.

Q: QuestionHow is the call quality on these? I own many BOSE products, but I had to return the first generation of these earbuds, because noise canceling was non-existent, and callers were barely able to hear me.

Q: QuestionHow long before they start losing battery life. I have the previous generation of these and before a they were a year old they would only play for about a half hour on a charge. (Wasn’t playing them loud could have them in and still hold conversation)

Q: QuestionCan I turn the noise cancelling off? There is static in the buds with no sound. The aware mode goes bizarre when driving with an open window or outside with wind. I have read, this is coming in April 2023, but where is it?

Most-viewed items

QuestionDoes this version correct the crackling issue reported in many reviews of the previous product?

QuestionWhen is the next firmware update being released? I have read on Reddit that the next one will come with a true off mode for longer run time and no wind noises. I hope it will fix connection issues. They said, it would be released April 2023.

QuestionHow is the call quality on these? I own many BOSE products, but I had to return the first generation of these earbuds, because noise canceling was non-existent, and callers were barely able to hear me.

QuestionHow long before they start losing battery life. I have the previous generation of these and before a they were a year old they would only play for about a half hour on a charge. (Wasn’t playing them loud could have them in and still hold conversation)

QuestionCan I turn the noise cancelling off? There is static in the buds with no sound. The aware mode goes bizarre when driving with an open window or outside with wind. I have read, this is coming in April 2023, but where is it?