Questions & Answers

Q: QuestionWhat is the Bluetooth range?

• A:Answer The maximum wireless range is 30 feet.

Q: QuestionAre the earbuds water and sweat resistant?

• A:Answer These earbuds are water and sweat resistant, offering up to 8.5 hours of listening time.

Q: QuestionDoes the charging case provide multiple charges for the earbuds?

• A:Answer The wireless charging case for the earbuds holds 2.5 charges.

Q: QuestionCan you adjust the sound settings with the app?

• A:Answer You can adjust the 5-band EQ, set the earbuds to Aware mode, or switch on ANC by using the Bose QCE app.

Q: QuestionWhat is the battery life?

• A:Answer The battery life of the Bose QuietComfort Earbuds is 8.5 hours.

Q: QuestionCan you answer calls on your earbuds?

Asked 1 year ago by Bingo.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Hello Bingo, yes you can place and receive calls with the QuietComfort Earbuds.

  Answered 1 year ago by Bose Support

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Q: QuestionCan you use the left bud without using the right bud?

Asked 1 year ago by CEE.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Yes, you can use either the left or right bud independently for listening or for phone calls.

  Answered 1 year ago by Bose Support

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Q: QuestionCan you disable any notification sounds that occur while wearing the buds? These could be voices or tones used for things like low battery warnings and are very annoying.

Asked 1 year ago by DSD25.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke

• A:Answer Voice prompts and tones are enabled by default, and they cannot be disabled on this product.

  Answered 1 year ago by Bose Support

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Q: QuestionDo they block out engine noise on airplanes

Asked 2 months ago by Bags.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer So im an aircraft mechanic and i use them sometimes as my ear protection around the airplne, little to no outside noise. So in the cabin it should be completed quite

  Answered 2 months ago by DarinMVerified Purchase

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Q: QuestionWill these earbuds stay in your ear on long runs outdoors? Because I yet to find a non over the ear bud to stay put on longer runs. The shock of my footwork and sweat of my ear cause them to dislodge no matter how good the buds fit.

Asked 5 months ago by StevrenA.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer I agree 100 percent. The quality is great but I just can’t keep them from falling out.

  Answered 5 months ago by GeorgeVVerified Purchase

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Q: QuestionCan I sleep in these

Asked 9 months ago by Foxy.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Thank you for your feedback! Yes, you can absolutely sleep with the QuietComfort Earbuds. They feature active noise cancellation, which can help create a more peaceful and quiet environment—whether you're listening to music or not. However, it's important to note that these earbuds are not the same as our Sleepbuds, which were specifically designed for sleep. The QuietComfort Earbuds focus primarily on reducing noise while listening to audio, so while they can help with sleep, they don’t offer the same tailored experience as the Sleepbuds. Jelyn - Bose Customer Support

  Answered 9 months ago by Bose Support

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Q: Questiondo they have extra bass?

Asked 2 weeks ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Petal Pink

• A:Answer The Bose QuietComfort Earbuds feature adjustable EQ, so you can control bass, mid‑range, and treble levels to your liking. If you prefer extra bass, you can easily boost it through the Bose Music app to match your personal preference. You may refer to this link for more details: https://bose.life/480lgPa Hope it helps!

  Answered 2 weeks ago by Bose Support

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Q: QuestionCan you turn ANC off or is it always on?

Asked 1 month ago by Styles3way.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Yes, you can turn ANC (Active Noise Cancellation) off on the Bose QuietComfort Earbuds. They offer three modes: Quiet, which provides full noise cancellation with Bose-optimized audio; Aware, which lets in surrounding sounds while keeping audio optimized; and Off, which disables ANC to conserve battery. This gives you full control to choose between blocking distractions, staying aware of your environment, or turning ANC off entirely based on your preference.

  Answered 1 month ago by Bose Support

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Q: QuestionCan you add over the ear clips to the earbuds?

Asked 1 month ago by B.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer It really depends on your preference. However, please note that the QuietComfort Earbuds already come with stability bands designed to help keep them secure and comfortable during use.

  Answered 1 month ago by Bose Support

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Q: QuestionHeadphone compatibility with Siri

Asked 2 months ago by Luk.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Yes, the Bose QuietComfort Earbuds are compatible with Siri. They allow users to access their mobile device’s voice assistant, including Siri, Google Assistant, and Bixby, directly from the earbuds. Voice Command Functions Simply say “Hey headphones” to use voice control for: Calls: Answer or reject Media: Play, pause, next, previous Volume: Increase or decrease (single steps or by 1–5 levels) Noise Control: Switch between Aware and Quiet modes Camera: Take a photo Assistant Access: Summon Siri, Google Assistant, or Bixby - Cedrick Customer Support

  Answered 2 months ago by Bose Support

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Q: QuestionDo these headphones support wireless charging?

Asked 2 months ago by JayCee.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Petal Pink

• A:Answer No, the Bose QuietComfort Earbuds do not support wireless charging. They can only be charged by placing them in their charging case. However, while the earbuds don’t support wireless charging, the case can be charged via USB cable or on a compatible third‑party wireless charger.

  Answered 2 months ago by Bose Support

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Q: QuestionDo these have location technology to use if they are lost?

Asked 2 months ago by MeganItRain.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - White Smoke

• A:Answer No, the QuietComfort Ultra Earbuds do not include location technology to track them if they are lost. Please also note that the warranty does not cover lost items, nor does it cover defects or damage resulting from improper use or maintenance, normal wear and tear, commercial use, accidents, or external causes. Additionally, any unauthorized repair, modification, or customization of the product will void the warranty.

  Answered 2 months ago by Bose Support

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Q: QuestionAre the earbuds hyperallergenic?

Asked 3 months ago by Lori.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black

Q: QuestionI gifted these earbuds to my significant other for Christmas and he's complaining that they are not charging at all. Not sure what the problem could be. He's left them in the case charging over night and still will not charge.

Asked 3 months ago by Ivon956.

This question was asked about the related product: Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Hello, thank you for sharing this experience with us. We appreciate you taking the time to let us know what’s happening with the earbuds, and we understand how important it is for them to work smoothly, especially since they were a gift. From what you’ve described, it sounds like the earbuds aren’t charging while in the case. To help you get this resolved as quickly as possible, we’ve put together a guide that walks through a few simple steps to check the charging contacts, the case, and the power source. You can view it here: https://bose.life/49OOL6A If you have any questions while going through the steps or if the earbuds still won’t charge afterward, please feel free to reach out to us using this link: https://bose.life/49SSe5s We’re here to help every step of the way.

  Answered 3 months ago by Bose Support

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