Questions & Answers

Q: QuestionCan these be used as hearing aids?

Asked 7 months ago by Meadowlark.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer While I don’t need hearing aids yet my hearing is going to the point I have to be tested yearly. I have been using the quiet comfort ultra 1st gen and now the 2nd gen to help hear better in noisy situation in Aware Mode while at work and in noisy situations. They help me a lot hear every word around me and block out other noises at the same time. I know they are not hearing aids but they help greatly for those going deaf without having hearing aids and greatly cheaper.

  Answered 6 months ago by Sjb156

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Q: QuestionCan these be used on airplane to watch movies provided by the airline ?

Asked 5 months ago by Airplane.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Yes, the Bose QuietComfort Ultra (2nd Gen) headphones can be used on airplanes to watch movies provided by the airline. You can connect them using the included 2.5mm-to-3.5mm audio cable, which is the most reliable option for in-flight entertainment systems. Some airlines also support Bluetooth pairing, but it’s best to check with the airline beforehand.

  Answered 5 months ago by Bose Support

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Q: QuestionCan these ear buds be used individually for phone calls? Or does only one ear buds have a built in microphone (and if so, which side has the built in microphone?) Thanks

Asked 7 months ago by GWHIZ.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Hello! Absolutely! Each earbud has four built-in microphones, so you’re free to use either one on its own for calls. The mics are designed to pick up your voice clearly while reducing background noise, giving you flexibility and great call quality even when using just one earbud. We’re glad you’re exploring all the great features of your QuietComfort Ultra Earbuds (2nd Gen) if you need help with setup or tips for clearer calls, we’re always here to support you, here's the link to contact our customer support team: https://bose.life/contactus Thank you for considering Bose!

  Answered 7 months ago by Bose Support

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Q: QuestionCan these be used individually left or right by itself, or do I have to have both Earbuds in to use?

Asked 7 months ago by Aidan.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Hi there, thank you for your inquiry. Yes, the Bose QuietComfort Ultra Earbuds (2nd Gen) allow you to use either the left or right earbud independently for listening to audio or making phone calls. The controls on the active earbud will remain the same as when using both, and any shortcuts you've set will still function. For optimal noise cancellation performance, it's recommended to use both earbuds together. To learn more about the product features, feel free to browse this link: http://bose.life/42KQLKs Jelyn - Bose Customer Support

  Answered 7 months ago by Bose Support

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Q: QuestionCan the earbuds be used from either the left or right side?

Asked 1 week ago by Individual.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Yes the interchange

  Answered 3 days ago by HunterSVerified Purchase

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Q: QuestionDo they work with IPhone 17

Asked 1 week ago by MM.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Yes, the Bose QuietComfort Ultra Earbuds (2nd Gen) work perfectly with the iPhone 17. They connect seamlessly via Bluetooth, just like with other iOS and android devices, and you can also use the Bose app for setup, updates, and customization.

  Answered 1 week ago by Bose Support

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Q: Questioncharge wireless?

Asked 1 week ago by Anonymous.

• A:Answer Yes, the Bose QuietComfort Ultra Earbuds (2nd Gen) case supports wireless charging. You can conveniently use compatible third-party wireless charger to charge the case.

  Answered 1 week ago by Bose Support

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Q: QuestionDoes the case support wireless charging ?

Asked 2 weeks ago by Batman.

• A:Answer Yes, the Bose QuietComfort Ultra Earbuds (2nd Gen) case supports wireless charging. You can use a compatible third-party wireless charger to charge the case.

  Answered 1 week ago by Bose Support

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Q: QuestionIs the phone call quality good? can person on the phone hear me clearly?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Absolutely

  Answered 3 weeks ago by Bobbi

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Q: QuestionAre they useful for equalizing ear pressur

Asked 2 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer In my opinion no. When using them I get this weird pulsating feeling accompanied by crackling specifically in the right ear

  Answered 1 month ago by DerrickTVerified Purchase

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Q: QuestionWhere can I buy the Bose Ear Buds Quiet Comfort Ultra Gen 2 near my location 60521

Asked 2 months ago by James.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Desert Gold

• A:Answer Just go to the Best Buy app or website, also the store directly.

  Answered 3 days ago by DominickTVerified Purchase

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Q: QuestionCan the volume be adjusted by tapping the ear bud. If so, what other features do tapping the ear buds have. Thanks.

Asked 4 months ago by David.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer They are customizable. You can pause audio, skip tracks, answer phone and cycle between the 5 different NC modes.

  Answered 3 months ago by MikeG

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Q: QuestionAre these compatible with the Samsung 25 ultra?

Asked 4 months ago by Ally.

• A:Answer Yes. I have them connected to an S25 ultra and an iPhone 15 pro max with multipoint

  Answered 1 month ago by DerrickT

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Q: QuestionCan these earbuds help better hear conversations in a group or restaurants

Asked 4 months ago by Anonymous.

• A:Answer Not a hearing aid

  Answered 3 months ago by MikeG

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Q: Questioncan I use them to take a phone call?

Asked 5 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Yes these earbuds are fantastic. Even if you're listening to music, once a call comes in, the music will stop playing and you can tap once gently on one earbud to answer the call. The sound is crystal clear and the noise reduction feature is outstanding!

  Answered 4 months ago by 1HappyCustomerVerified Purchase

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Q: QuestionIs this compatible with Samsung 24

Asked 6 months ago by Anonymous.

• A:Answer These ear buds have two different models. Look on the box and it will tell you if that particular model is compatible with an IPhone or an Android.

  Answered 4 months ago by 1HappyCustomer

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Q: Questioncan this divice be track with your iphone yes o no thanks

Asked 8 months ago by joe.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer These ear buds work perfectly with iPhone, but there is no tracking device available if you lose them.

  Answered 4 months ago by 1HappyCustomerVerified Purchase

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Q: QuestionDo these have wireless charging for the case?

Asked 8 months ago by kingzing.

This question was asked about the related product: Bose - QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer The charging case is portable and has charging ability stored in it so that you can recharge your ear buds at least twice while away from a charging port, but you’ll have to plug the case into a charger once the battery drains.

  Answered 4 months ago by 1HappyCustomerVerified Purchase

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Q: QuestionHow long of charge before having to recharge?

Asked 8 months ago by Anonymous.

• A:Answer These ear buds last between 3.5 hrs to 4.5 hrs.

  Answered 4 months ago by 1HappyCustomer

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