Questions & Answers
- Model:
- 890101-0400
- |
- SKU:
- 12219022
Q: QuestionDo they have a mute feature for conference calls?
Asked by FedUP.
- A:Answer No, the Bose QuietComfort Ultra Headphones (2nd Gen) do not have a mute function built into the headphones themselves for conference calls. While you can manage volume, playback, and pause directly from the headphones, muting the microphone must be done through the connected device or conferencing app (such as Zoom, Teams, or Google Meet).
Answered by Bose Support
Q: QuestionIs this special avaible in store at boca raton
Asked by nuno.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
- A:Answer yes
Answered by GREGS
Q: QuestionHow many microphones does the headphones have? What is the quality of phone calls, both calls going out and calls received on TEAMS or any other online meetings?
Asked by indygal.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
- A:Answer 2
Answered by GREGS
Q: QuestionWhat is the size of the carrying case?
Asked by Cynthe.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White
- A:Answer Thank you so much for your question, we truly appreciate it! We understand that you’re asking about the size of the carrying case for the Bose QuietComfort Ultra Headphones (2nd Gen). While we don’t have the exact measurements of the case itself, the size of the case is generally based on the dimensions of the headphones. For reference, the Bose QuietComfort Ultra Headphones (2nd Gen) measure: 8" H x 6½" W x 2" D (20.3 cm x 16.5 cm x 5.1 cm)
Answered by Bose Support
Q: QuestionDoes the white color discolor with use? Start to yellow over time?
Asked by Anonymous.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White
- A:Answer No, Very easy to clean
Answered by Viperhal
Q: QuestionAre they sweat resistant?
Asked by Joce.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Midnight Violet
- A:Answer No, the Bose QuietComfort Ultra Headphones (2nd Gen) are not sweat‑resistant or water‑resistant. They are designed primarily for everyday listening and travel, rather than for workouts or heavy physical activity. If you’re looking for a Bose product that is suitable for exercise, we recommend considering options such as the Bose Ultra Open Earbuds or the Bose QuietComfort Ultra Earbuds (2nd Gen), both of which are built with sweat and weather resistance.
Answered by Bose Support
Q: QuestionDo open box sold as excellent like new have manufacturers warranty
Asked by Rob.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
Q: QuestionDOES IT WORK WITH THE SURFACE PRO 12. WHAT COMES INTHE BOX ? DO I NEED TO BUY ANYTHING ELSE
Asked by COMPATIBLE.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
- A:Answer yes it will work via bluetooth or with the usb c cable that is included with the headphones . you don't need to buy anything else !
Answered by Jayy
Q: QuestionCan you use with Siri a.k.a. your Apple phone with them to turn up and lower volume and skip next song?
Asked by Lp.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
- A:Answer yes these headphones should work with your iPhone while they are connected via Bluetooth. Calls and playback controls are supported through Siri when the headphones are paired and you invoke Siri on the phone. How It Works The headphones don’t have Apple’s Siri built in, instead, they trigger your iPhone’s Siri over Bluetooth when you use the voice assistant shortcut or say “Hey Siri if that makes sense
Answered by Jayy
Q: QuestionAre these compatible with ps5?
Asked by Ps5.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
- A:Answer The Bose QuietComfort Ultra Headphones (2nd Gen) are compatible with PS5, but you’ll need either a wired connection to the controller or a Bluetooth adapter for wireless use. Direct Bluetooth pairing with the console isn’t supported.
Answered by Bose Support
Q: QuestionCan you connect them to a smart tv
Asked by Benny.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
- A:Answer As long as your smart TV has bluetooth you can
Answered by JayT
Q: QuestionCan I test this model at South Bay Center?
Asked by Anonymous.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
- A:Answer Hi there, it’s not guaranteed that you’ll be able to try this at the South Bay Center, as it depends on the store’s policy. You can contact them directly to check if it’s possible. If not, we recommend taking advantage of our 90‑day risk‑free trial for the Bose QuietComfort Ultra Headphones (2nd Gen) when purchased directly from our website. Here’s the link: https://bose.life/4rl3PR8 If you need anything else or have more questions, feel free to reach out to us through this link: http://bose.life/globalsupport Jelyn - Bose Customer Support
Answered by Bose Support
Q: QuestionDo they have a built-in 🎤
Asked by Santa.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Midnight Violet
- A:Answer Yes it has a few mics and in my experience Bose has some of the best mics for headset on the market.
Answered by JayT
Q: QuestionAre these truly wireless (Bluetooth or LAN), or do they connect to a USB dongle?
Asked by KBai.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White
- A:Answer Can do bluetooth or usb-c cable for lossless audio
Answered by br9503
Q: QuestionHow long is the warranty for the open box?
Asked by Francis.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Midnight Violet
- A:Answer Same as if you were purchasing them brand new , most of the time 1 year from manufacturer and you can always add best buy protection or if purchased on card you may get extended warranty depending on the card you use.
Answered by JayT
Q: QuestionCan I be able to connect to my laptop for zoom presentation in a noisy place?
Asked by Vincent.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
- A:Answer Yes, they are amazing in a noisy environment
Answered by TamaraS
Q: QuestionWhen will the Midnight Violet and Driftwood Sand colors be available?
Asked by gslmech.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
- A:Answer They are now available
Answered by TamaraS
Q: QuestionWhen will these be available to order again?
Asked by Fred.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
- A:Answer They are available right now.
Answered by JayT
Q: QuestionWhat does "True Wireless - No" mean on Bose headphones?
Asked by JC.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
- A:Answer they are wireless , but it comes with the headphone jack, to plug in to laptop or older phones if need be
Answered by Jayy
Q: QuestionAs no rechargeable battery lasts forever, how hard is it to replace the battery that comes with it? I've read it's a nightmare because it is both glued and soldered in, Is that true?
Asked by Andy.
This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
- A:Answer Hi Andy, the Bose QuietComfort Ultra Headphones (2nd Gen) do not have a removable battery, so the battery cannot be replaced. It can only be charged using the USB‑C charging cable that comes with the product. If your headphones are experiencing battery issues, please feel free to reach out to us with your product’s serial number and your country location, and we’ll be happy to assist you further. You can reach us through this link: http://bose.life/globalsupport
Answered by Bose Support
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